Evan Lim Email & Phone Number

Toronto, Ontario, Canada

• Demonstrated excellent problem solving and communication skills by assisting customers daily through email and telephone communication which led to greater customer satisfaction.• Ability to work productively and independently through remote/ work from home experience • Showcased ability to learn and adapt quickly to changing environments by thoroughly learning new onlione systems and policies.• Displayed great administrative skills and attention to detail through organizing and processing customers requests (move requests, payment cancellations, document retrieval, etc.) through the Toronto Hydro internal system.

Toronto, Ontario, Canada

• Demonstrated excellent problem solving and communication skills by assisting customers daily through email and telephone communication which led to greater customer satisfaction.• Ability to work productively and independently through remote/ work from home experience from April 2020 – September 2020.• Showcased ability to learn and adapt quickly to changing environments by thoroughly learning the Toronto Hydro internal systems in a short amount of time which led to greater productivity.• Displayed great administrative skills and attention to detail through organizing payments checks and processing/ inputting customers requests (move requests, payment cancellations, document retrieval, etc.) through the Toronto Hydro internal system.

Scarborough, On

• Demonstrated excellent oral communication skills through the completion of numerous market research interviews on a daily basis.• Enhanced sales skills through engaging in telephone conversation and conducting market research surveys with potential clients. • Exemplified excellent marketing skills through recruiting potential interview/survey participants which led to gathering more meaningful research data and responses.• Showcased great leadership skills by training and aiding new employees with learning the required computer system as well as the daily workflow processes which led to greater overall group performance.

Toronto, Canada Area

• Showcased creativity through managing multiple social media accounts which led to increased social media engagement • Demonstrated professional business communication through crafted professional emails to potential and current business partners• Strengthened sales skills by engaging in formal business calls to potential business partners leading to lasting relationships with partners• Exemplified excellent marketing skills through recruiting volunteers through online and in person engagement which led to 10 new volunteers joining the program • Displayed leadership skills through organizing youth activities and acted as camp counselor/ leader which led to a greater camp experience for youth participants