Customer Relations Representative (For Toronto Hydro)
Current- Demonstrated excellent problem solving and communication skills by assisting customers daily through email and telephone communication which led to greater customer satisfaction.
- Ability to work productively and independently through remote/ work from home experience
- Showcased ability to learn and adapt quickly to changing environments by thoroughly learning new onlione systems and policies.
- Displayed great administrative skills and attention to detail through organizing and processing customers requests (move requests, payment cancellations, document retrieval, etc.) through the Toronto Hydro internal.