Evan Castillo Email and Phone Number
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Following a sharp ascent from Server to Managing Partner with Chili’s Bar & Grill, my introduction to multi-unit leadership arose in 2019 when I was recruited by best-in-class QSR, sweetgreen. The opportunity surfaced when my former Market Director at Chili’s transitioned to sweetgreen and was seeking to onboard a new Area Leader ahead of anticipated pre-COVID NYC expansion. Excited at the prospect of multi-unit management and a chance to expand my horizons beyond the Long Island market, I jumped at the opportunity to manage 6 incredibly high-volume Manhattan units.As a restaurant lifer who has ascended the ranks, my passion for the industry runs deep. Not only do I love working around food, but I relish working in an industry where staff can make a tangible impact each and every day as we engage and interact with people; both our internal guests (employees) and external guests (customers). I am a strategic hospitality leader with a proven record of delivering high-impact management expertise to both established and rapidly expanding concepts. With a talent for turning around underperforming operations and creating strong foundations for continued growth, I am positioned to build winning teams, create positive cultures, and take the initiative on all expansion, operational, customer experience, and talent development initiatives.Areas of expertise include: Multi-Unit Management, Talent Development, Operations, Financial Management, Market Expansion, Performance Management, Culture Development, P&L Management, Cost Control, Management Training Programs, Standard Operating Procedures, Cross-Functional Collaboration, Inventory Management, New Restaurant Openings, Food Safety & Sanitation, Community Relations, Compliance, ServSafe Certified, ServSafe Proctor CertifiedTechnical Skills: MenuLink, Aloha, CrunchTime, NetChef, Oracle MICROS, HotSchedules, Microsoft Office (Excel, Word, PowerPoint), Google Workspace (Sheets, Docs, Slides)
The Granola Bar
View- Website:
- thegranolabarct.com
- Employees:
- 36
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Director Of OperationsThe Granola BarFarmingdale, Ny, Us -
District ManagerToast Coffeehouse Mar 2022 - PresentLong Island
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Area LeaderSweetgreen Oct 2019 - May 2021New York, New York, United StatesIn 2019, I was recruited by my former Chili’s Market Director to oversee, elevate, and steer daily operations across five high-volume Manhattan units generating ~$35M in pre-COVID revenue. As Area Leader, I managed and mentored a team of 35 GMs, AMs, and Supervisors directing 250+ Team Members for this leading fast casual concept.• Clearly communicated goals, championed a spirit of collaboration, and ensured the team was properly aligned for success• Committed to continuous talent development and fostering cost-effective internal employee growth• Constructed SOPs and ensured areawide compliance with rigorous brand standardsSelect Accomplishments:• Played a key role in identifying and promoting two high-potential AMs to GM and three Supervisors to AM• Selected to serve on a national cross-functional committee (Area Leaders, Ops Services, Learning & Development) tasked with implementing a new streamlined BOH inventory program utilizing NetChef and CrunchTime for companywide use; reduced the NY market’s actual vs. theoretical food cost variance by 2% and substantially improved COGS control; created training materials and SOPs to clearly document new inventory processes and procedures • sweetgreen’s sole Area Leader tasked with overseeing multiple Training Locations and delivering a 10-week training program for new GM and AM promotions/hires• Improved EcoSure scores an average of 10-15 points by implementing a formal ServSafe Certification process for all GMs• Directed sweetgreen’s first new location opening successfully executed during COVID in the NY market (August 2020)• Unit outperformed in all major KPIs and was rapidly designated as a Training Location by February 2021 -
Managing PartnerChili'S Jul 2012 - Sep 2019East Northport, New York, United StatesHired as a Server, I received multiple promotions to AM and GM, culminating in Managing Partner at the high-volume East Northport, NY location. During my tenure, I steadily increased annual revenue from $2.7 to 3.5 M+ by overhauling processes and procedures, focusing on talent management, prioritizing guest experience, and promoting a culture of excellence.• Directed daily operations, guided management teams, and ensured compliance with all Brand standards • Drove sales by prioritizing community involvement; hosted charity nights and established partnerships with local schools• Enhanced operational and financial performance by developing effective business strategies, systems, and procedures• Maintained full oversight of P&L, budgeting, cost control, and all general accounting and financeSelect Accomplishments:• Promoted to Managing Partner in 2012 for consistently performing as a Top 10% GM• Chili’s 5-Star Challenge program: recognized as a Top-80 Restaurant companywide (out of 1300) for YoY profit growth (2015)• Consistent Top 10% MP/GM across all Brand KPIs: engage team members, bring back guests, grow sales, increase profits• Named a Certified Training Partner for the Long Island market in 2012; conceptualized, implemented, and facilitated a 10-week Manager in Development training program for the Long Island market; successfully trained and graduated 15+ management-level staff• Selected by leadership to collaborate with the L&D team on introducing MenuLink/Aloha software to 25+ NY/NJ locations• Identified, mentored, and promoted three high-potential Servers to AM -
General ManagerChili'S Feb 2010 - Jun 2012Farmingdale, New York, United StatesAfter a successful tenure as Assistant Manager in Westbury, I relocated to the new Farmingdale location and then transferred to the East Northport restaurant.• Spearheaded recruitment, hiring, on-boarding, and training for the new Farmingdale location (2007)• Supported the successful grand opening of the new The Shops at Atlas Park location in Glendale, Queens (2007) -
Assistant ManagerChili'S Sep 2005 - Sep 2007Westbury, New York, United States -
ServerChili'S 2001 - 2005Bethpage, New York, United States
Evan Castillo Education Details
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Business Management
Frequently Asked Questions about Evan Castillo
What company does Evan Castillo work for?
Evan Castillo works for The Granola Bar
What is Evan Castillo's role at the current company?
Evan Castillo's current role is Director of Operations.
What is Evan Castillo's email address?
Evan Castillo's email address is ev****@****een.com
What schools did Evan Castillo attend?
Evan Castillo attended Nassau Community College.
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Evan Castillo
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Evan Castillo
Writer I At Red Ventures For Bestcolleges.Com, Unc Chapel Hill AlumRaleigh-Durham-Chapel Hill Area -
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Evan Castillo
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