•Recommend change in product and service by evaluating results and competitive developments.•Adjust presentation based on business•Improve customer satisfaction•Establish personal networks•Contribute to a team•Submit orders

•Read incoming mail. Prepared correspondence, including e-mail and faxes. •Composed and typed routine correspondence.•Answered incoming telephone calls, determines purpose of callers, answer questions, resolve issues, and forwards calls to appropriate personnel or department. •Coordinated schedule and made appointments. Updated appointment calendars.•Welcomed on-site visitors, determines nature of business, and announces visitors to appropriate personnel. Monitors visitor access and issues passes when required.•Coordinated and arranges meetings, prepares agendas, reserves and prepares facilities and records minutes of meetings.•Maintained office equipment, assists users, sends faxes, and retrieves and routes incoming faxes.•Created and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary