• Played a key role in the emergency acquisition of a 32-bed assisted living facility, ensuring a seamless transition of operations, compliance, and continuity of care for residents • Assisted with the planning and execution of a $400,000 renovation by interviewing general contractors, reviewing plans, and ensuring jobs outlined in the project scope of work were completed satisfactorily• Reduced medication errors by managing the integration of the facility's medication administration record into the pharmacy’s medication management system • Ensured facility compliance with state and local regulations by conducting thorough audits and implementing corrective measures, successfully securing an operating license• Managed the launch of an online staff training program dramatically reducing the cost of employee onboarding and state-mandated training• Assisted in evaluating staffing needs and contributed to hiring and termination decisions, ensuring a well-qualified team aligned with operational goals • Worked closely with contractors to launch a website, marketing campaign, and a lead tracking system, resulting in a 25% increase in occupancy• Served as an intermediary between residents, their families, physicians, and pharmacy to communicate resident changes, reactions to medication, and insurance issues• Provided emergency coverage for staff call-ins