*Performing the administration of and any services pursuant to administration agreements in respect of a portfolio of hedge funds*Maintaining shareholders registers and acting as transfer agent*Processing and confirming subscriptions, redemptions, switches and transfers*Reviewing Anti-Money Laundering documentation for investors to ensure compliance to local legislation and to Citco Fund Services (Ireland) Ltd policies and procedures*Performing all of the investor related… Show more *Performing the administration of and any services pursuant to administration agreements in respect of a portfolio of hedge funds*Maintaining shareholders registers and acting as transfer agent*Processing and confirming subscriptions, redemptions, switches and transfers*Reviewing Anti-Money Laundering documentation for investors to ensure compliance to local legislation and to Citco Fund Services (Ireland) Ltd policies and procedures*Performing all of the investor related services of the Company's Investment fund clients*Communication, maintaining relationships with and meeting the expectations of investors, investment managers, auditors and other fund participants*Communicating and liaising with internal Fund Accounting, Treasury, AML, Legal and Compliance teams on a regular basis Show less

*Performing the administration of and any services pursuant to administration agreements in respect of a portfolio of hedge funds*Maintaining shareholders registers and acting as transfer agent*Processing and confirming subscriptions, redemptions, switches and transfers*Reviewing Anti-Money Laundering documentation for investors to ensure compliance to local legislation and to Citco Fund Services (Ireland) Ltd policies and procedures*Performing all of the investor related… Show more *Performing the administration of and any services pursuant to administration agreements in respect of a portfolio of hedge funds*Maintaining shareholders registers and acting as transfer agent*Processing and confirming subscriptions, redemptions, switches and transfers*Reviewing Anti-Money Laundering documentation for investors to ensure compliance to local legislation and to Citco Fund Services (Ireland) Ltd policies and procedures*Performing all of the investor related services of the Company's Investment fund clients*Communication, maintaining relationships with and meeting the expectations of investors, investment managers, auditors and other fund participants*Communicating and liaising with internal Fund Accounting, Treasury, AML, Legal and Compliance teams on a regular basis Show less

In this role I deal with customers who have now entered into MARP (Mortgage Arrears Resolution Process). The recoveries department assists customers are now six months and more in arrears on their mortgage. My key responsibilies would include : Maintaining clients accounts Designing payment plans for client arrears Initiating legal proceedings towards non-engaging clients Standard Financial Statement completion for all customers Compliance to the Code of Conduct… Show more In this role I deal with customers who have now entered into MARP (Mortgage Arrears Resolution Process). The recoveries department assists customers are now six months and more in arrears on their mortgage. My key responsibilies would include : Maintaining clients accounts Designing payment plans for client arrears Initiating legal proceedings towards non-engaging clients Standard Financial Statement completion for all customers Compliance to the Code of Conduct on Mortgage Arrears (CCMA) and the Mortgage Arrears Resolution Process (MARP) Client engagement via face to face meetings as well as telephony based Supervising telephony unit and initialising initiatives for greater team efficiencies Use of Various In-House Systems such as GMS, RFS, CMS, Mortgage Manager Review of all Residential Investment Properties cases which are currently with collections (less than six months arrears) Show less

In this key support function I played a pivotal role as part of Ulster Bank’s Product Switch Team – ensuring timely management of the Banks Mortgage products for our customers. I am responsible for progressing all new, and revised product requests throughout the entire application life-cycle. Through this I have developed a wealth of expertise across all related systems, associated processes and tools. Primary responsibilities in my role include:- Management of process workflow from… Show more In this key support function I played a pivotal role as part of Ulster Bank’s Product Switch Team – ensuring timely management of the Banks Mortgage products for our customers. I am responsible for progressing all new, and revised product requests throughout the entire application life-cycle. Through this I have developed a wealth of expertise across all related systems, associated processes and tools. Primary responsibilities in my role include:- Management of process workflow from our counterpart team in Greenock Scotland and internal departments to meet agreed timelines and company standards of quality. Validation and timely application of new product rates for existing customers. Fluent in all Banking Mortgage IT systems – including Mortgage Manager / RFS / GMS. Written and telephone correspondence with customers - advising them of any outstanding paperwork needed, updates/queries on application and updates on rate changes. Liaison with Solicitors – covering basic legal aspects of mortgages. Monthly training of new and existing staff members to ensure Customer Services Team remains up to-date on new processes and any enhancements to Mortgage IT Systems. Show less

Standard & Poor’s is the world’s foremost provider of independent credit ratings, indices, risk evaluation, investment research, data and valuations. I was responsible for input, validation and release of both country and commercial credit ratings including maintenance and structured deal compliance.