Office Manager
Current⦁ Perform HR duties including maintaining onboarding and new employee materials to adhere to legal standards⦁ Maintain current materials for onboarding employees including current files for employment applications, I-9, Michigan and federal W-4s, employee handbook, direct deposit, etc. by ensuring that official tax forms are up-to-date and that complete packets of all necessary onboarding materials are readily available in both English and Spanish language versions⦁ Create, edit, and maintain procedure documents for new and existing employees ⦁ Update and improve upon existing procedures by creating and implementing efficient custom-made processes ranging from pricing and availability lists to supply ordering cost analysis ⦁ Manage customer accounts including outreach to prospective customers⦁ Receive and review orders from customers and create invoices accordingly⦁ Coordinate all weekly shipping by aggregating reports and generating a shipping manifest to organize and inform all shipping decisions⦁ Provide tailored customer service to ensure repeat business and product remains viable upon shipment⦁ Manage inventory via database by ensuring the accuracy of plant material and supply⦁ Manage the physical and digital archival and disposal of all records of orders shipped, invoices, bills of lading, shipping manifests, etc.