Evan Mclaughlin Email & Phone Number

Melbourne, Victoria, Australia

• Activation Project Delivery (APD) is a team of highly skilled Project Managers who deliver complex, highly customised integrated network solutions to Telstra Enterprise customers either in the form of new solutions or.
• Plan and lead ongoing reviews of business processes and systems to ensure that Telstra’s evolving corporate objectives are met, particularly in relation to simplification, cost effectiveness and customer experience.
• Lead cross-functional teams in the design, development, and deployment of analysis and programs of work aligned to strategic priorities
• Direct & manage the development of tracking and reporting frameworks aligned to the overall Telstra reporting strategy and methodology
• Use my experience and knowledge to act as a trusted advisor and leading subject matter expert to help resolve complex issues & identify opportunities for improvement
• Design, implement and continuously improve process, tools, and systems to support our people to optimise their performance

Melbourne, Victoria, Australia

• Team Lead – Telstra Special Services Telstra Special Services (TSS) is a new start up team within TPM due to a new agreement has been met with Telstra and NBN to replace the remaining Legacy copper-based Voice and IP.
• Resourcing strategy based on forecast delivery and workload balance criteria
• On-boarding program/training for both PM’s and SME’s – covering all aspects of NBN transitions including Telstra/NBN systems, NBN delivery processes, and PM Methodology
• New staff assessments – Assessment criteria developed to ascertain if the staff member was at the right level to perform the role of Project Manager within the TSS team, if they did pass a training plan would be.
• Project Scale Allocation – process introduced to align with PM Scope Methodology
• Project delivery compliance – Metrics/reporting developed to align with programs compliance expectations

Melbourne, Victoria, Australia

• Working within the TPM Tier 1 Complex Customers portfolio I was managing Telstra biggest Enterprise customers where their high value spend, complexity of services, and at times complexity of the customer’s requirements.
• Liaising with customers to identify and define project requirements, scope, and objectives to foster a working relationship that has all parties’ best interests at heart
• Maintain a forecasted schedule to align with internal stakeholders’ involvement to make sure customers services are not placed at risk of disconnection
• Create customer agreed reports to reflect all services that need to be transitioned and when by
• Provide Project schedules, resources, equipment, and information to all relevant stakeholders to make sure all parties are in line Telstra’s requirements for a smooth Transition to NBN
• Keep key stakeholders updated regularly about project status and issues that may impact internal and external stakeholders. Additionally, to the above customers I was the TPM SME for TSS (Telstra Special Services) as.

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia