Evan Parkes Email & Phone Number

Metro Jacksonville

Jacksonville, Florida

Helping organizations think beyond the current learning needs and current priorities of the business to where they want to be, 1 year, 2 years, 3 years out.Strategic PlanningDevelop Learning EcosystemContent Planning and PrioritizationChange Management

Jacksonville, Florida

Designs and implements all business-wide training efforts for enhancing and recognizing outstanding performance. Leads the development and delivery of e-learning, experiential and classroom-based training. Coordinates program launches for operations, merchandising, marketing, and leadership development initiatives. Monitors and measures training effectiveness to ensure the achievement of results within approved budget. Selects, hires, and inspires the training and development team.Consults with functional area business leaders on hiring, training, and retaining top-performing employees. Develops multi-level leadership training preparing future leaders for career progression. Designs, implements, and assesses change management plans. Manages P&L for payroll, travel, and all professional services.

Jacksonville, Florida Area

Led a team of regional trainers in delivery of a variety of classroom training from customer service to leadership development. Hired and trained the team to deliver engaging and informative training leading to a facilitator rating of 95% or higher. The company had no formal training at this time which required a full start up including eLearning and classroom training that continues to develop leaders and drive performance. Promoted to Senior Director of Training and Development.

Jacksonville, Florida Area

Responsible for developing an organizational design and structure to support the needs of the customer and leverage new scheduling technology. Leading to a rightsizing initiative spanning 18 months to align the staff in the areas with the need based on skills and demand. Established role clarity, career pathing and introduced succession planning principles. Promoted to Director of Retail Training.

Jacksonville, Florida Area

Led a team of Remodel Leads to support active remodel projects throughout the southeast with full store responsibility, including hiring, training, daily store operations, labor & capital budgets, coordinating with construction and grand openings. Promoted to Sr. Mgr., Workforce Planning & Org. Design with Southeastern Grocers upon acquisition of Winn-Dixie Stores.• Improved lost sales impact by 2% through process improvement by continuing full operations throughout construction• Reduced change costs by 37% via change order process improvements• Increased CSAT scores 7% via specialized How to Satisfy Customers During the Remodel Process training

Jacksonville, Florida Area

Manage a team of 7 Productivity Specialists to support company initiatives, to increase productivity at retail as well as properly staff all departments to serve our customers.