Evan Rognas Email & Phone Number

Reno, Nevada, United States

Applied advanced prospecting techniques to generate and pursue leads, orchestrating impactful appointments and site visits for cultivating enduring client relationships.Proactively reached out to customers post-sale, conducting thorough satisfaction assessments and identifying immediate service needs, establishing trust and loyalty.Maintained a consistent flow of sales opportunities by developing and nurturing positive customer connections.Collaborated frequently with technical, product management, and service teams to stay abreast of company offerings and business policies.Provided timely and effective resolutions to problems, ensuring client satisfaction and securing lasting relationships.

San Jose, California, United States

Spearheaded the orchestration of daily service team operations, exhibiting strong leadership in task delegation and comprehensive training for new staff members, ensuring a well-coordinated and high-performing team.Elevated customer relations, cultivating enduring connections with regular patrons. Recognizing the value of long-term partnerships, I contributed to the establishment of a loyal customer base through personalized service.Exemplified professionalism in handling customer complaints, deploying diplomatic acknowledgment and a steadfast commitment to service. Reinforcing a positive brand image and company values.Applied strategic upselling techniques, skillfully promoting high-profit items to meet internal KPIs.As the initial point of contact for incoming guests, setting an exceptional standard for the entire dining experience.