Manage and coach a team of seven Account Executives, serving organizations in the mid-market space (~500 m - 1 billion in revenue) with a particular focus on C-Level HR executives. Account Managers specialize in advising leading organizations in HR strategy development, alignment and execution. Partner with product owners to drive product innovation and collaboration.Participate in commercial conversations and negotiations with clients.Play a key role in helping to facilitate career committee review discussions and facilitate internal training programs.Own change management operations and all downward communication to the team.Partner with regional leadership team to develop plans for employee engagement, operations, and recruitment.

Build relationships with members of CEB's Legal Leadership Council for Midsized Companies through understanding of specific member and individual's needs/priorities and application of in-depth product knowledge. • Navigate CEB's membership offerings on behalf of the member, ensuring the appropriate product is provided to meet the member needs. • Educate members on the benefits of CEB's products and services through compelling articulation of the business model and value proposition. • Create customized service plans for each member, based on their individual needs and deadlines. • Collaborate with Product Team to ensure targeted and substantive delivery of diagnostic tools. • Manage renewal and bolt-on sales interactions with members, and conduct consistent and meaningful phone-based conversations with all contacts to drive value for the members.

• Build relationships with members of CEB's Legal Leadership Council for Midsized Companies through understanding of specific member and individual's needs/priorities and application of in-depth product knowledge. • Navigate CEB's membership offerings on behalf of the member, ensuring the appropriate product is provided to meet the member needs. • Educate members on the benefits of CEB's products and services through compelling articulation of the business model and value proposition. • Create customized service plans for each member, based on their individual needs and deadlines. • Collaborate with Product Team to ensure targeted and substantive delivery of diagnostic tools. • Manage renewal and bolt-on sales interactions with members, and conduct consistent and meaningful phone-based conversations with all contacts to drive value for the members.

Conceptualize and Write IVLP Proposals & Outlines• Conduct thorough research on project topics• Develop themes and content• Coordinate development of proposal budgetImplement and Manage IVLP Projects• Coordinate professional appointments, lectures, panels, seminars, site visits, orientation sessions, and social and cultural activities• Maintain a close and responsive working relationship with the client, CIVs & ELO/Is throughout the assigned project• Orient the project English language officers and interpreters to the policies and practices of FHI 360 and the client, and to the requirements of the assigned project• Monitor project while visitors are in-country, making adjustments to or changes in the program as necessary• Conduct project evaluations as required, and prepare timely, accurate, and complete program reports as requiredOversee Project Finances• Take primary responsibility for the expenditure and monitoring of project funds • Write enhancement budgets for group projects that reflect cost effectiveness and adhere to ECA budget requirements • Ensure that all project invoices are paid upon receipt and monitor project expenses to ensure that costs do not exceed approved budget levels • Coordinate development of a final project budget with senior program assistant or program associate, and IV deputy project director, and submits to ECA within 60 days of a project closingSupervise and Mentor Staff• Supervise program associate activities on assigned projects to ensure the timely planning and implementation of all project logistics and materials• Provide guidance and leadership for assigned project staff relating to the successful management of exchange programs, while maintaining a professional and collegial team-centered relationship• Provide guidance where possible, to more junior staff relating to professional development, skills enhancement, and understanding of FHI 360’s and IVLP’s practices and procedures

• Liaison with State Department Bureau of Educational and Cultural Affairs program team to assist in the creation of project activities for international exchange participants, assist with overall scope and direction of programs. • Manage Senior Program Assistant on completion of administrative project tasks and logistical arrangements • Develop and write project proposals based upon participants criteria and State Department objectives • Develop and oversee project budgets, ranging from $24,000-$100,000