Given additional responsibilities as sole Repair Technician for the company.- Use reports generated by the QA department to expedite the repair of defective products.- Solder anything from 100-pin QFN Integrated Chipsets to 0402 SMD resistors and capacitors- Use a multimeter to trace bad lines and diagnose issues.- Work with KiCAD schematics and PCB layouts to gain a better understanding of the product and repair more thoroughly broken units.- Communicate with the head engineer to gain a better understanding of product design and expected flow.- Make changes to prototype boards to assess changes in performance and function.- Use point-to-point soldering to connect parts with mismatched footprints for troubleshooting purposes.- Converse with firmware designers to help them understand prototypes better and create a more reliable product for customers.

Promoted from QA Technician to QA Lead after less than a year.- Created new QA guidelines to ensure products are more rigorously tested without additional time expenditure, maintaining profit margins.- Designed simple programs and macros to aid in the QA process, greatly increasing department efficiency.- Oversaw and managed the QA department to ensure department efficiency and quality guidelines were being met.- Worked with the head engineer to make permanent changes to products to decrease the failure rate and speed up the testing process.- Provided input on new product ideas and designs to help shape company future.

Promoted from Shipping and Receiving Clerk as part of the transition from California company, Schiit Audio.- Aided in the training of new employees for an unopened second site in Corpus Christi, Texas.- Helped design and arrange floorplan and workflow for the new job site.- Thoroughly tests all product to ensure it is free from manufacturing defects- Generate detailed writeups for products that failed testing to aid Repair Technicians in the repair process.- Filled out work orders daily to maintain an accurate inventory count of goods.- Handled basic repairs of cosmetic blemishes to save costs and maintain profit margins.- Tested new prototypes to help aid in the development process and prevent mistakes from reaching the production stage.

Moved to Texas sister company, CRAAP Inc., in March of 2021.- Maintained and organized warehouse space for both raw materials and finished products.- Packed over a dozen different products with unique packing materials to transportation standards.- Ensured enough of each given product was prepared and available for daily shipping quotas.- Aided the shipping department when all hands were needed.- Worked with warehouse equipment to store and access material in hard-to-reach areas for maximum utilization of limited space.