West Coast, Southeast, and Midwest Account Manager

At Outdoor Research, I handle strategic and direct government account telephone and email inquiries about products, orders and returns in a timely, accurate and professional manner. I analyze sales data and make proactive sales accordingly while maintaining and updating order entries, resolving discrepancies in orders and facilitating billing and shipping of customers goods. Outdoor Research had an exceptional year in 2015. We shipped the largest government contract order in the history… Show more At Outdoor Research, I handle strategic and direct government account telephone and email inquiries about products, orders and returns in a timely, accurate and professional manner. I analyze sales data and make proactive sales accordingly while maintaining and updating order entries, resolving discrepancies in orders and facilitating billing and shipping of customers goods. Outdoor Research had an exceptional year in 2015. We shipped the largest government contract order in the history of the company. Roughly 100,000 gloves were built in our Seattle factory and delivered to the Marines. Show less

The Glass Jar Inc is a farm to table restaurant group founded in 2009 and is dedicated to the nexus between sustainable food and community. This concept was first introduced to Santa Cruz, California in 2010 through the Penny Ice Creamery. Making ice cream completely in house and from scratch using local, seasonal, and organic ingredients. Codified in the business plan was the mission to have a “net regenerative impact on the community”, and this began at the time of construction through the… Show more The Glass Jar Inc is a farm to table restaurant group founded in 2009 and is dedicated to the nexus between sustainable food and community. This concept was first introduced to Santa Cruz, California in 2010 through the Penny Ice Creamery. Making ice cream completely in house and from scratch using local, seasonal, and organic ingredients. Codified in the business plan was the mission to have a “net regenerative impact on the community”, and this began at the time of construction through the use of a local bank, the hiring of all local labor, and the following of LEED remodel standards. Once open, the sourcing from local farms and food artisans, the support of local philanthropic initiatives, and an active role in civic life furthered this mission. In the summer of 2011 the Glass Jar added the Picnic Basket, an eatery located in the beach boardwalk area of Santa Cruz. The Picnic Basket dramatically expands on the local and seasonal sourcing philosophy of the Penny Ice Creamery, offering breakfast, lunch, light dinner, full coffee service, local beer and wine, as well as ice cream. Like the Penny, the Picnic Basket has been warmly received by the Santa Cruz community and has shifted the perception of a number of people who questioned whether a business of its type could succeed in the beach area of town.In late fall of 2011 the Glass Jar added a Penny ice cream kiosk on Pacific Avenue and in winter of 2013 added another full service Penny ice cream shop in the Pleasure Point neighborhood. Additionally the Penny Ice Creamery participates in three area famers’ markets a week and cater events multiple times a week.In 2014, The Glass Jar opened two new restaurant concepts. Dedicated to the celebration of food and community, Assembly is envisioned as a gathering place with a menu of rustic California cuisine. POPUP is a spare, cozy, easily reconfigurable retail space hosting rotating and curated food concepts, chefs and community events. Show less

• Responsible for distributor and account management, developing promotional events and encouraging local and seasonal product awareness• Increased employee retention through formalized training, performance review programs and a genuine commitment to my team• Designed and planned menus in order to control quality, costs and operational efficiency• Monitor and facilitate sales and profit performance of beverage • Increased beverage sales using team training and performance… Show more • Responsible for distributor and account management, developing promotional events and encouraging local and seasonal product awareness• Increased employee retention through formalized training, performance review programs and a genuine commitment to my team• Designed and planned menus in order to control quality, costs and operational efficiency• Monitor and facilitate sales and profit performance of beverage • Increased beverage sales using team training and performance techniques• Created and maintained weekly schedule for bar and security staff Show less

• Responsible for opening and or closing the restaurant, inventory management, accounting and cash handling • Training new hires in mechanical pouring techniques and educating them in service and table-side etiquette• Maintaining a professional atmosphere while promoting the enjoyment of all guests in a friendly and outgoing manner• Attended promotional events to gather information on new and local products