Evan Wimberly Email & Phone Number

Federal Way, Washington, United States

● Responsible for conducting audits on mortgages, to match in-house data and data recorded with the county, to insure a proper hand off with MERS (Mortgage Electronic Registration Systems).● Performed audits on mortgage and home equity lines of credit (HELOC) notes, in order to guarantee data that borrowers signed for also matched HomeStreet Bank's loan servicing platform.● Accurately completed substitutions and reconveyances to transfer deeds of trust from HomeStreet Bank to their borrowers.● Verified large dollar amount HELOC checks against various loan documents in order to prevent fraud and protect borrowers.

Tacoma, Washington, United States

● Supported branch needs by answering phones, opening accounts, sending wires, andprocessing customer transactions.● Helped customers with numerous research related instances, finding fraudulenttransactions, searching for direct deposits, automatic payments, and checks.● Assisted the branch supervisor in various branch audits, searching documents forincomplete or missing information, to ensure compliance for future branchoperations.● Utilized team members and personal skills to give best service to the customer.

South Puget Sound Washington

● Processed many transactions throughout the day while maintaining a high degree ofprofessionalism, accuracy, and customer service.● Fielded fraud disputes from customers, sifting through fraudulent and non-fraudulenttransactions to create an accurate dispute.● Learned from my bankers and other team members to provide the customer and thebank the best outcome.Provided flexible assistance based on a branch’s needs and staffing, stepping up intounfilled roles, and always seeking ways to help my fellow associates.