Evan Byrd Email & Phone Number

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Santa Barbara, California, US

Wilmington, DE, US

• Vital Score combines behavioral science and consumer-friendly technology to motivate people at peak moments of receptivity to choose the services that will have the biggest impact on their health. In three minutes.
• Led communication with at-risk low-income patients via a text messaging program to improve the HPV vaccination quality measure leading to enhanced care delivery
• Supervised product pilot and staff at customer locations including implementation, maintenance, customer success, and reporting
• Compiled data supporting the design of a unique business case to present to the Economic Development Corporation of New York City. The business case revealed the program’s success in improving patient vaccinations from.
• Created onboarding materials and maintained business operations documentation for new hires and client training
• Regularly interfaced with practice managers, nursing staff, and physicians to leverage their expertise for improvements to the application’s functionalities and applicability to their patient base, e.g. multilingual.

Washington, DC, US

• Designed and led monthly review meetings with stakeholder departments to resolve outstanding operational issues. Stakeholders held accountable to action items assigned to each during previous meetings.
• Streamlined client data into manageable reports to identify process deficiency root causes and produce trend information that supported actions to reach client process improvement goals
• Contributed to data analysis of dashboard tool that measured and reported project initiative successes
• Developed communication plans that aligned with client performance expectations and consistent messaging among all leadership levels to ensure timely deliverables
• Managed project work plans while collaborating with client to ensure satisfaction and weekly progress of action items
• Trained temporary employee, structured weekly assignments, and designed work templates; measured staff to performance goals resulting in an 84% reduction in hospital backlog - $500K down from $3M+

• New Client Sales and Client Management
• Generated 5% in incremental revenue from new client sales
• Increased existing customer base by expanding the geographic market and customer type.
• Developed a sales plan to target new client market
• Maintained expertise in European wine varietals and origins to meet varied customer needsMarketing Strategy and Communications
• Assisted in creating new marketing concepts and sales strategy

Full Stack Web Development, Programmer

Bachelors, English