Evan Landry Email & Phone Number

Burlington, KY, US

Erlanger, Kentucky, United States

Cincinnati, Ohio, United States

• Conducted audit assignments, tested controls, and documented system processes using PwC TeamMate
• Analyzed large datasets using SAP Business Objects and Microsoft Power Automate to identify anomalies and streamline audit processes
• Conducted an audit project to track changes in a GitHub repository, ensuring each modification had a corresponding ServiceNow ticket with complete requirements and documentation, improving compliance and process.
• Communicated audit findings effectively to technical and non-technical stakeholders, providing clear recommendations to address system vulnerabilities
• Worked independently and met deadlines while collaborating with cross-functional teams across multiple departments

Florence, Kentucky, United States

• Managed, engaged and lead a team of 10-20 staff members per shift
• Answered incoming guest and business phone calls, addressing inquiries and providing information in a professional manner
• Handled guest complaints, ensuring timely resolution for optimal guest recovery and satisfaction
• Counted cashier tills, documenting variances using the ServicePoint Store Management Tool to maintain financial accuracy
• Enforced proper money handling procedures, coaching team members on secure and efficient cash management
• Documented daily change fund and sales transactions through Inform, ensuring accurate financial reporting and accountability

Florence, Kentucky, United States

• Built relationships with customers in catering division by providing quality service
• Delivered exceptional customer service by greeting guests, taking orders, and ensuring a positive dining experience in a fast-paced environment.
• Managed high-volume transactions during peak hours, ensuring accuracy and speed at the point of sale.
• Gained valuable leadership experience through various workshops, book studies, and meetings
• Managed and fulfilled high-value catering orders, ensuring accurate order preparation, timely delivery, and exceptional service to clients.
• Collaborated with team members to serve quality food items while adhering to strict health and safety standards.

Erlanger, Kentucky, United States

• Used Microsoft SQL Server Management to build queries from various databases
• Created reports through SQL Single Reporting Services to streamline business processes for various departments
• Built, updated, and maintained dashboards in Power BI to turn complex data queries into an easily understood format
• Adopted AGILE methodologies through various standups, retros, refinements, and communication with stakeholders
• Leveraged Sapphire Build, a web-based information distribution system used to optimize data management specifically for the home building industry

Highland Heights, Kentucky, United States

• Instructed first-year STEM students on topics such as financial literacy and growth mindset; assisted with registering for STEM classes to ease the transition to university
• Organized events, promoted education on research opportunities, and provided on-campus resources to support STEM students.
• Collaborated with university professors to develop presentations on growth mindset and best practices to manage STEM-related school projects.

Bachelor Of Science - Bs, Business Information Systems, 3.95 (In-Progress Overall Gpa)

Activities and Societies: College of Informatics Ambassador Program (Spring 2023 - Present): • Volunteered at various workshops, panels.

High School Diploma

Activities and Societies: Spanish ClubGraduated Cum Laude