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“The key to successful leadership today, is influence, not authority” – Kenneth BlanchardWHO I AM◆ High-achieving Executive with 20 years experience in marketing, business development, and operations.◆ A motivated and strategic leader known for streamlining processes and growing business endeavors.◆ A successful collaborator and mentor with an established reputation for cultivating and nurturing relationships. WHAT SETS ME APART◆ I ensure growth: with calculated strategy and industry expertise, I find ways to improve current practices and offer alternative approaches to generate revenue. ◆ I take pride in being an effective leader: I believe the best way to lead a team is with enthusiasm, insight, and motivation. ◆ I possess an instinctive vision focused on short-term and long-term success: When I see an opportunity for change, I do everything in my power to make it come to fruition. A FEW KEY ACHIEVEMENTS ◆ Oversee all aspects of sales, marketing, and strategic planning while leading a 200-person sales team.◆ Organized and led initiatives to create new metrics of success for Royal Caribbean’s onboard revenue optimization project, resulting in both significantly reduced costs and increased efficiency.◆ Developed integrated model to determine marketing budget priorities and media allocation which reestablished the internal focus on budget allotments, a process still in use by Walt Disney World.SELECTED CORE COMPETENCIES◆ Marketing◆ Strategic Planning◆ Operations Management◆ Process Improvement◆ Project Oversight◆ Leadership & Mentorship◆ Business Intelligence◆ Cross-Functional Collaboration◆ Executive Collaboration◆ Revenue Generation◆ Finance◆ Quality Improvement◆ Budget Control◆ MS Office Suite◆ Minitab◆ MapInfo Scan/US◆ PRIZM◆ SPSS
The Westin Hapuna Beach Resort
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Hotel Assistant ManagerThe Westin Hapuna Beach Resort Jul 2024 - Present
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Guest Relations ManagerSandpiper Bay Resort And Spa Nov 2023 - Feb 2024Manages the Front Office, Guest Relations, and Reservations teams. Oversees all ancillary (non-package) revenue. Key member of the management team as the resort prepared for reopening during full-scale renovations. -
Director Of Guest ServicesFontainebleau Miami Beach Apr 2023 - Aug 2023Miami Beach, Fl, UsLed, managed, administered, and supervised all Bell/Door operations for the largest hotel in Miami. Ensured the arrival experience was impeccable to maintain the most courteous, professional, and efficient service to all guests. -
Guest Services ManagerFour Seasons Hotels And Resorts Sep 2022 - Mar 2023Toronto, Ontario, CaOversaw the staff and activities of the Guest Services Department, including arrivals, departures, valet and bell service, storage of bikes and ski equipment, package deliveries, local transportation, and special requests. -
Various On-Site Resort Operations RolesClub Med Mar 2020 - Aug 2022Paris, FrClub Med specializes in all-inclusive family holidays with more than 70 resorts worldwide. Pioneering the all-inclusive concept in 1950, Club Med continues to provide a unique vacation experience driven by its exotic locales and highly engaged and energetic resort (GO) team.Placed in Resort Operations in multiple locations for corporate training, to become acquainted with the brand and have first-hand experience with product/service delivery, holding a variety of roles including:Safe Together Manager, Club Med Sandpiper Bay, Port St. Lucie, FLAssistant Front Desk Manager, Club Med Sandpiper Bay, Port St. Lucie, FLGuest Relations Manager, Club Med Sandpiper Bay, Port St. Lucie, FLFront Desk Agent, Club Med Sandpiper Bay, Port St. Lucie, FLFront Desk Agent, Club Med Turkoise, Grace Bay, Turks and CaicosFront Desk Agent, Club Med Tomamu, Hokkaido, JapanA selection of responsibilities & accomplishments include:◆ Managed the hygiene, safety and security initiatives for Club Med's family all-inclusive resort in Florida during the first full year of the COVID pandemic◆ As Guest Relations Manager, served as resort's primary guest liaison in resolving all manner of guest complaints◆ Led the training of all new receptionists; performance standards, systems integration, issue resolution◆ Selected as a "Key GO," an honor bestowed upon team members who stand out and excel in their positions and throughout the resort -
Director, Marketing, Sales And Strategic PlanningDomestic Uniform Rental 2009 - 2020Domestic Uniform Rental is a $50M national uniform rental company serving the Hospitality, Health Care, Automotive, and Education industries.As Director of Marketing, Sales and Strategic Planning at Domestic Uniform Rental, I helm a national sales team, provide oversight to all Sales, Marketing & Strategic Planning endeavors and collaborate cross-functionally across all company divisions.Some of my responsibilities & accomplishments include:◆ I take pride in finding ways to enhance processes - I improved market share sales and marketing ROI and successfully executed major aspects of a 10-Year Vision plan within 5 years.◆ I applied my marketing strategies to introduce new sales incentives resulting in stronger retention and 30% YOY new sales growth.◆ I used my meticulous technological skills to manage construction of a CRM database which not only drove sales productivity through its specific reporting and managing tools, it also enabled greater security for intellectual property.
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Director, Trade Marketing & Sales CommunicationsCarnival Cruise Lines 2008 - 2009Miami, Florida, UsCarnival Cruise Lines is one of the most recognizable names in the cruising industry, based out of Miami, Florida. As the Director for Trade Marketing & Sales Communications, I had the opportunity to lead a sales department group responsible for all marketing materials utilized by the Carnival sales teams and travel agents. Some of my responsibilities and accomplishments included:◆ I spearheaded development of all training materials, tools, and information and represented key projects and major company initiatives.◆ I utilized my process improvement skills to manage a trade advertising development procedure, resulting in an increased budget allowance. ◆ I implemented vision while leading a vendor selection process for Carnival University, positioning it as a top travel-agent learning tool in the industry. -
Manager, Continuous ImprovementRoyal Caribbean Cruises Ltd. 2004 - 2008Miami, Florida, UsRoyal Caribbean Cruises, LTD, is a major cruise line currently controlling 17% of the worldwide cruising market. Over the course of my career trajectory with Royal Caribbean Cruises, I was able to apply my leadership skills and marketing proficiencies to a number of roles within the organization. Earlier roles included:Manager: Marketing Strategy & Planning (2006–2007)Manager: Product Marketing (2004–2006)A selection of responsibilities & accomplishments include:◆ I was Identified often for excellent work and held multiple roles within the marketing department.◆ I identified key opportunities for growth and served as liaison between Marketing, Revenue, Sales, and Deployment teams, resulting in successful branding efforts and product effectiveness.◆ I fostered collaboration cross-functionally to provide comprehensive and attainable objectives, priorities, and management initiatives.◆ I engaged in opportunities to reduce costs and increase efficiency for outfitting two of the line’s newly built ships. -
Associate Planning Manager, Marketing Strategy & PlanningWalt Disney World 1998 - 2004Lake Buena Vista, Florida, UsWith corporate headquarters in Orlando, Florida, Walt Disney World is as engaging to work for behind the scenes as it is to visit and enjoy. I entered the company as a Finance Intern before growing into a key player for marketing efforts. Throughout my tenure, I was able to explore multiple roles that led to long-lasting success and initiatives.In addition to my role as Associate Planning Manager, my roles included:Segment Associate: Domestic Markets & Segments (2003-2004)Finance Associate: Disney’s Wide World of Sports (1998-1999)My career trajectory with Walt Disney World cemented a desire to effect great change within the marketing industry and allowed for sharpening my strategies as well as perfecting my leadership and planning skills for the future. A few of my selected responsibilities & accomplishments include:◆ I made rapid strides within the company from intern to Associate Planning Manager. ◆ I supported integrated marketing and sales plans to improve saturation of emerging markets.◆ I conducted annual strategy summits and presented my ideas related to the fluctuation of markets, top sources of competition as well as best practices.
Evan Colton Skills
Evan Colton Education Details
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Crummer Graduate School Of Business At Rollins CollegeMarketing And Management -
University Of MichiganPsychology
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Stanford UniversityStrategic Decision & Risk Management
Frequently Asked Questions about Evan Colton
What company does Evan Colton work for?
Evan Colton works for The Westin Hapuna Beach Resort
What is Evan Colton's role at the current company?
Evan Colton's current role is Hotel Assistant Manager at The Westin Hapuna Beach Resort.
What is Evan Colton's email address?
Evan Colton's email address is ev****@****aol.com
What is Evan Colton's direct phone number?
Evan Colton's direct phone number is +130596*****
What schools did Evan Colton attend?
Evan Colton attended Crummer Graduate School Of Business At Rollins College, University Of Michigan, Stanford University.
What are some of Evan Colton's interests?
Evan Colton has interest in Traveling, Travel, Electronics.
What skills is Evan Colton known for?
Evan Colton has skills like Strategic Planning, Marketing, Online Advertising, Product Marketing, Marketing Strategy, Event Management, Cruises, Integrated Marketing, Tourism, Sales, Leadership, Hospitality.
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