As the Technology Coordinator at NYC Carpenters Training Center, I oversee all tech initiatives, maintain our digital platforms, and train staff in technology use. I work closely with the Training Director and Operations Manager on strategic projects, use analytics to guide content strategies, and ensure seamless communication with union members. Additionally, I manage student databases, automate business processes, and uphold our digital brand. I also provide tech support during events and lead cross-department tech-related meetings.

Managed multifaceted communications including mass email, text message, mailing, and robocall campaigns. Enhanced online visibility and engagement by moderating and updating the school’s website and social media platforms. Streamlined class scheduling process for apprentices and union members.

Processed high volumes of donations, ensuring accurate recording and organization of transactions in DonorDrive, Virtuous CRM, and Raiser’s Edge computer programs. Maintained effective sponsor/donor relationships through efficient email communication and management. Provided key support to the director, handling tasks such as managing corporate sponsorships.

Provided comprehensive administrative support to department faculty, managing high-volume phone lines and drafting correspondences. Assisted in AV and maintained inventory by tracking and ordering supplies. Facilitated guest lecturers' compensation and managed department keys.

Provided technical support to faculty and staff on campus, addressing technology issues and questions in a timely manner. Served as an on-call resource to ensure seamless tech operations.

Offered in-person and remote tech support to dormitory students, ensuring swift resolution of technology problems. Actively promoted IT events and programs, hosted workshops about technology resources for students, and provided help desk support.

Contributed to the fast-paced, high-energy kitchen environment at a renowned eatery. Prepared signature South Philly Cheesesteaks and other menu items, adhering to quality standards and health regulations. Supported overall kitchen operations to ensure efficient and timely food service.

Managed and updated the website content for a prominent educational organization, enhancing online visibility and user experience. Collaborated with team members to ensure the website's relevance and accuracy, contributing to the organization's digital outreach and communication strategies.

Supported the design and development of the organization's website, contributing to the user interface and overall aesthetics. Collaborated with the team to optimize the website's functionality and user experience, aligning with the organization's mission to promote student's interest in science through the stories of famous athletes and adventurers.