Evan Curtis Email & Phone Number

Albany, NY, US

Greater Boston Area

• Perform and present on reporting analyses for tickets submitted by internal users for bug and enhancement requests on proprietary software and user submitted SQL scripts
• Responsible for writing and modifying SQL scripts for business users, instructing users on SQL usage, and performing quality assurance checks on SQL scripts prior to execution
• Collaborate with engineers to develop internal tools to reduce the volume of incoming SQL scripts by 90%
• Collaborate with engineers and non-technical business users to communicate technical projects in non-technical terms, define business needs, user stories, specifications, and perform testing

Greater Boston Area

• Design, formalize, and implement execution and quality assurance processes and database structure for the department using SQL, Excel,and software built in-house
• Create a process to create and maintain data for an exclusive brand and proprietary product initiative
• Collaborate with engineering teams to build, enhance, and test proprietary software for implementation
• Lead large scale data maintenance and cleanup operations

Boston, Massachusetts

• Created a new Assistant Managerial role to manage 12 employees
• Utilize SQL and Excel to manage and analyze financial data including sale prices, drop ship costs, and product information.
• Performed quality audits and provided individual and team-based feedback resulting in quality scores improving from 75% to 93%
• Built reporting on throughput, quality, and trends on individual and team-based levels using Excel spreadsheets with Pivot Tables
• Improve processes by building new templates, methodology, and holding trainings for the team
• Collaborate cross functionally to complete various product updates including pricing modification, adding options, and consolidation

Greater Boston Area

• Wrote SQL scripts to pull and manipulate data within the database for the team
• Modified existing templates and guides to increase efficiency and quality which led to significant increases in the team’s quality scores, including a 35% quality increase within two months
• Executed on high priority and large scope tickets and performed quality assurance analyses and large scale product updates to manage the product catalog
• Coordinated projects cross functionally across departments, suppliers, and offshore vendors
• Created and reviewed metric pivot tables and trend reports to proactively work with the team and the queue to improve current processes, throughput, and quality

Weston, MA

• Researched and compiled data for infrastructure, water quality, and land use to analyze and compare with historical data.
• Worked as part of a team on ongoing projects, including geospatial land use analysis of the Lower Charles River Basin.
• Assisted with the development of a GIS Standard Operating Procedure that was adopted by the company.

Norfolk, MA

• Studied dendrology by identifying, surveying, examining, and plotting trees.
• Analyzed environmental data utilizing ArcGIS, MapInfo, and Excel.
• Presented findings to the Sanctuary Director for potential publication and continued research.
• Conducted programs addressing biogeography, climatology, ecology, hydrology, morphology, and physiology.

Natick, MA

• (Seasonal position from June- August 2007, 2008, 2009)
• Planned and led environmental programs in ecology, environmentally friendly buildings, evolution, taxonomy, and tectonics for summer camp participants.
• Oversaw activities, taught outdoor skills, and provided campers with an effective learning environment.
• Mentored junior counselors and Counselors in Training.

Master’S Degree, Informatics

Bachelor Of Science (B.S.), Environmental Science, Engineering Track