- Responsible for booking in sports, stag-dos, leaving drinks, and other events - Brought in huge bookings worth thousands of pounds to the company on many occasions- Using online booking and CRM systems- Experience building relationships and networking with people and groups- Using social media and in-site marketing to promote events- Responsible for bringing in bookings to ensure an exceptional customer experience- Preparing orders, stock, and staffing levels for the events- Extracted and cataloged sales and profit data before and after the event

- Run shifts and manage a team of people- Handle any customer enquiries or complaints- Have keys to lock up and open the site- Using site-specific CRM system- Handle any external inspections - Accept and sign off on deliveries - Stock counts and end of week responsibilities - Make orders to ensure we have enough of each product - Various administrative tasks- Analyse reports and be a part of the decision-making process for the site- Understanding and analysis of profit and loss and sales reports- Health and Safety training and ensuring site was safe - Implement company ideas and plans- Run the social media - Work closely with the bookings’ manager to accommodate bookings in-site- Responsible for the atmosphere--especially on matchdays- Ensure the safety of customers