I worked as service program manager for the implementation of Tasy ERP for the Healthcare Operators market, responsible for managing the project management and consultancy teams. I also worked as a portfolio manager for large implementation projects in the hospital area.Responsible for communication and team management, integration and support for project deliveries, support for risk management, strategic management of resources and ongoing projects in the portfolio, management and guarantee of financial deliveries, identification of commercial needs and support in commercial negotiation.

Business Systems Consultant of Wheb systems company since June 2010, where I participated in the implementation of management software for the healthcare provider segment, "Tasy" operators in the state of Sao Paulo. Projects in which I participated;Vera Cruz Health care operatorUnimed São José dos Campos

Realizei a implantação do ERP Tasy em vários clientes durante a jornada de 9 anos estando presencial mapeando os processos realizados pelas áreas, preparando o sistema para atender aos requisitos e apresentando o mesmo aos stakeholders dos processos. Treinei usuários durante as implantações assim como garanti a retenção do conhecimento e apoio a usabilidade do sistema no momento de virada.Apoiei no desenvolvimento e aprimoramento do sistema para operadoras de saúde com integração entre processos e necessidades do cliente com a área de produto e desenvolvimento.Participei, durante este período, de mais de 15 projetos de implantação destacando-se clientes como Unimed Blumenau(SC) , Unimed Maringá (PR) , Unimed São José do Rio Preto (SP) , Grupo América (GO), Unimed Palmas (TO), entre outros.

Advising on financial and administrative affairs, financial reports.

Working at this busy Travel agents, where I managed a team of 5 staff members, I progressed from working as an administrator assistant (from 02/98 – 11/99) to an Administrative and Financial Assistant (between 12/99 – 05/03) before finally becoming Administrative and Financial Manager until March 2007. My duties over this period of 9 years included:• Improving the commercial and strategic planning with the main focus being the management of corporate customers. • Administration of credit and collection, accounts payable, receiving and dealing with cash flow, guaranteeing payments to customers and suppliers.• Improving Company invoicing systems.• Reorganization company cash flow.• Logging customer information.• Reorganizing the administrative and financial proceedings.• Changing the procedures of payments, as well as the administrative proceedings, in order to reduce working hours whilst logging a larger and higher quality of information.• Participation in the development of commercial and strategic planning. Improving the relationship with corporate customers, generating an increase in company billing.Period: 1998 – 2007Address: Blumenau, Santa Catarina, Brazil.