Claims Senior Manager
Responsible for claims recoveries, as Salvages, Subrogation and Theft Recoveries. Also responsible for SIU - Special Investigation Unit and back office operations, as Payments, Document Scanning, Claims Systems Specification and UAT (users acceptance tests).Leader of Fighting Fraud Project coordinating the work of a multidisciplinary team of Claims, HR, Projects, Processes, IT and Analytics. The project consisted mainly of planning, specification, development and implementation of three predictive statistical models that have been automated with the possibility of user maintenance, to act on the first notice of loss and further contacts from clients, focused on detection of claims with fraud potential, according to a probability scale.