Evangeline R.

Evangeline R. Email and Phone Number

Canada
Evangeline R.'s Location
Canada, Canada
About Evangeline R.

I bring a versatile skill set primed to empower any company's success. Armed with a diverse background and a passion for learning, I stand ready to make a meaningful impact. My customer service & bilingual proficiency, honed through hands-on experience and a commitment to continuous growth, positions me to tackle challenges head-on and deliver innovative solutions. As a dedicated and adaptable professional, I thrive in dynamic environments, fostering collaboration and driving results. I'm eager to contribute my abilities and unwavering work ethic to a forward-thinking company, helping it thrive in an ever-evolving business landscape.

Evangeline R.'s Current Company Details
Government Services Union (PSAC) - Syndicat des services gouvernementaux (AFPC)

Government Services Union (Psac) - Syndicat Des Services Gouvernementaux (Afpc)

View
Shop Stewart PSAC Union
Canada
Website:
gsu-ssg.com/en
Employees:
18
Evangeline R. Work Experience Details
  • Government Services Union (Psac) - Syndicat Des Services Gouvernementaux (Afpc)
    Shop Stewart Psac Union
    Government Services Union (Psac) - Syndicat Des Services Gouvernementaux (Afpc)
    Canada
  • Service Canada
    Bilingual Citizen Services Officer
    Service Canada Mar 2024 - Present
    Passport applications, EI, Benefits, CPP, OAS, GIS, ALW, ALWS, SIN #, MSCA, General enquiries and follow-ups.
  • Rolling Green Fairways Golf Course And Rv Park
    Holiday Season Events - Bartender/Server
    Rolling Green Fairways Golf Course And Rv Park Nov 2023 - Present
    Lloydminster, Alberta, Canada
    As a BARTENDER/ SERVER I Worked in establishments such as the bar, outdoor tavern, & restaurant, I'm responsible for preparing and serving alcoholic and non-alcoholic beverages to customers. The role of a bartender involves a combination of customer service, mixology, cash handling, cleanliness, Checking ID (Maintaining my Pro-serve), inventory management, teamwork, and organizational skills. My main job is to provided excellent customer service while ensuring the guests/ patrons have a safe & good time. For customer service, I'd interact directly with customers, taking drink orders, providing recommendations, and creating a friendly and welcoming atmosphere. This requires excellent communication and interpersonal skills they are essential to ensure customer satisfaction.At the end of the night I'd ensure that the patrons/customers who required a taxi home took advantage of our "safe ride home" shuttle bus instead of driving.
  • Reitmans Canada Ltée/Ltd
    Keyholder
    Reitmans Canada Ltée/Ltd Nov 2023 - Apr 2024
    Lloydminster, Alberta, Canada
    As a Retail Keyholder, my role is pivotal in ensuring the smooth operation of the store and maintaining a high level of customer satisfaction. One of my primary responsibilities is to open and close the store. In the morning, I arrive early to prepare the premises for the day, including unlocking doors, turning on lights, and conducting a pre-opening inspection to ensure a clean and organized environment.Throughout the day, I often step in to handle customer inquiries, resolve issues, and ensure that our customers receive exceptional service. I have a thorough understanding of the products and promotions, enabling me to assist both customers and fellow associates effectively.Cash handling is a significant aspect of my role. I am responsible for overseeing transactions, operating the cash register, and reconciling the cash drawer. Accuracy and attention to detail are crucial to prevent discrepancies. Inventory management is another key responsibility.Security measures are important, and I play a role in implementing loss prevention strategies. This includes monitoring for any suspicious activities, ensuring the proper use of security devices, and collaborating with the management team to address any security concerns.In the absence of higher management, I am entrusted with decision-making responsibilities. Closing the store involves conducting a thorough end-of-day procedure, including securing the premises, balancing the cash register, and completing any necessary paperwork. I take pride in my role as a Retail Keyholder, as it requires a combination of leadership, organizational skills, and a commitment to delivering an exceptional shopping experience for our customers.
  • Canadian Tire Corporation
    Sport Check - Seasonal Advisor - Retail Associate
    Canadian Tire Corporation Nov 2023 - Dec 2023
    Lloydminster, Alberta, Canada
    My role revolves around providing excellent customer service in a retail setting. My responsibilities also include promoting special promotions or sales.As a clothing associate, my daily tasks involve ensuring that the clothing section of the store runs smoothly and provides a pleasant shopping experience for customers. I start my day by organizing and restocking merchandise on the sales floor. This includes arranging clothing racks, folding and displaying clothes neatly, and maintaining an aesthetically pleasing store layout.Throughout the day, I assist customers in finding the right sizes, styles, and colors. I offer recommendations and provide information on ongoing promotions or sales. I keep a keen eye on inventory levels, notifying management when restocking is needed to prevent any gaps on the shelves.I also contribute to maintaining a clean and organized store environment. This involves periodically tidying up fitting rooms, ensuring that discarded items are properly returned to their designated places, and promptly addressing any spills or messes.As trends change, I stay informed about the latest fashion and product knowledge to assist customers effectively. During downtime, I might participate in visual merchandising activities, such as creating eye-catching displays to highlight featured products or promotions.
  • Via Rail Canada
    Communications Operator (Com-Ops)
    Via Rail Canada Nov 2022 - Oct 2023
    Toronto, Ontario, Canada
    Learn the entire MOSI & EMO for Communications Operator Beginning of your shift:1. if you are opening the office:- Log onto all computers - Turn all radios on- Cross check Yardmaster daily log with Eclipse program and make any appropriate changes-Make sure all Escalator& Elevator inspections have been performed, if there's a problem contact Schindler and log the incident.- Email com-ops log to management before leaving the morning shift.2. If you are closing the office:- Debrief with the previous Com-ops worker from morning shift.- Log into all computers with your credentials- Create the next days SSR list-Crosscheck Yardmaster daily report to see if any further changes have been made-Send off all logs and emails at the end of the night During your shift:- Monitor the TSI (real time train movement) and update Eclipse with any delays and or boarding platform changes (board shown within all departments for train arrivals and departures)-Ensure to contact on-board service managers through separate radio channel to commence boarding-Once SM gives the go-ahead, call the business lounge to have the business passengers come down to board immediately. - Radio the gate attendants to start boarding business class passengers and priority boarding passengers ASAP.-Record all train arrivals/ departures in Eclipse - Record boarding times and departure/ arrival times in separate TSI Velosity program applications, make sure they match those of the yardmaster.- Maintain constant radio listening and communication in case of emergencies.- In the event of an emergency adress the situation according to the EMO (Emergency manual of operation) and correspond with the appropriate departments: IN-Charge/ Managers/ Schindler/ VIA Police/ Station Security/ Metrolinx or 911 services (Toronto police, fire department or ambulance)- on 2nd computer play pre- recorded Announcement System for boarding, and last calls-keep a separate log of all incidents.
  • Via Rail Canada
    Counter Sales Agent (Csa)
    Via Rail Canada Oct 2022 - Oct 2023
    Toronto, Ontario, Canada
    Counter sales agents"The counter sales agents love customer interactions in person, including assisting passengers with special needs (wheelchair, carrying baggage, etc.). Their thorough knowledge of our products enables them to suggest the best suited solutions and potential upgrades to our customers.In your baggage to join this team, you will pack two years of exceptional sales, customer service experience, a high school diploma, bilingualism, and a good knowledge of various Windows software. You will plan for various work schedules (days, evenings, weekends and statutory holidays)."-VIA Rail Website job description.-Cash handling-Cash outs/ deposits-Radio protocol-VIA Premiere points system- Air Canada co-operative ticket sales during delays-Create bookings, cancellations and multiple profile bookings.- Accommodate family seating and priority boarding passengers.-Print tickets
  • Via Rail Canada
    Senior Station Attendant (Ssa)/ Mentor / Special Service Requests (Ssr)
    Via Rail Canada Oct 2021 - Oct 2023
    Toronto, Ontario, Canada
    "You will guide passengers in the station or on the platform accordingly and you will also:• verify tickets• make announcements and provide information on train arrivals, departures as well as delays• assist passengers with special needs• perform general janitorial duties in and outside the stationHere are a few other tasks you will be responsible for:• lift and manipulate baggage, packages or other items such as sports equipment (lift up to 70LBS)• work outdoors in all climatic conditions• operate a motorized vehicle in narrow areas (Tow Motors)• load supplies aboard the train- Start escalators / stop escalators, In the event of a fall or injury-Prepare train lineups and manual boards with the correct train numbers -ensure all pre-boarding passengers have been accounted for before commencing business' class boarding followed by economy.- use proper radio protocol when assisting passengers with disabilities/ placing special requests or during boarding.- Ensure proper communication at all times- Listen to the radio at all times in-case of emergency situations such as medical/ assistance required/ elevator or escalator malfunction/ Emergency protocol (fire/ threat/ or immediate danger)-Scan passengers as they board to ensure no threats/ baggage limits / proper use of escalators ( no strollers or pet carriers) rules are being followed.You are available to work on:• variable schedule including weekends, holidays, on call• shifts varying between 8 and 12 hours a day (beginning as early as 5:15 a.m. and ending as late as 12:00 a.m. unless there is a train delay)• Employee could also be contacted to work at the Oshawa & Oakville station and would require their own transportation to get there."***Quoted from the VIA RAIL Website Job description.***For Mentorship:-Have a new member shadow you for the first day, then make sure you give them tips and tricks. Grade them on performance, Fill out assessment form and hand it in to their trainer.
  • Alleom By Evangeline
    Business Owner
    Alleom By Evangeline Mar 2021 - Apr 2022
    Welland, Ontario, Canada
    Create, build, advertise & source clothing items for hybrid website (Drop-shipping/on-site). Alleom was a plus size clothing store run completely online. Through multiple advertising & social media channels.Book keeping, process returns, run social media marketing campaigns. Sell woman's clothing 1XL-5XL.
  • Rose City Pharmacy
    Retail Pharmacy Assistant
    Rose City Pharmacy Dec 2020 - Oct 2021
    Welland, Ontario, Canada
    Count pills, make blister packs, make lists for blister pack patients, manage deliveries, manage delivery drivers and their paychecks, manage the till, weekly deposits at the bank, send out invoices.
  • Élections Canada | Elections Canada
    Service Agent- Revision Clerk/Special Ballot Clerk / Concierge/ Deputy Returning Officer
    Élections Canada | Elections Canada Aug 2021 - Sep 2021
    Welland, Ontario, Canada
    Answer & make phone calls, assist colleagues in other tasks, take an oath and become sworn in for elections day, check ID for ballot voting.At the office sanitize al surfaces, clean washrooms, empty garbage bags & clean windows.
  • Monat Global
    Sales Representative
    Monat Global May 2020 - Apr 2021
    Welland County, Ontario, Canada
    Innovative Haircare, Skincare, and Wellness products, but a genuine dedication to helping others build beautiful lives, cruelty free & vegan.
  • The Home Depot Canada
    Customer Service Representative
    The Home Depot Canada Nov 2020 - Jan 2021
    Niagara Falls, Ontario, Canada
    Assist customers in finding the proper tools and parts for their projects, assist customers at the customer service desk with returns & exchanges, Do cash-outs at the end of the night, answer phone calls, Answer pages, answer the emails & chatbots.
  • Scoop Insurance Brokers
    Insurance Broker R.I.B.O.
    Scoop Insurance Brokers Jul 2020 - Oct 2020
    Welland County, Ontario, Canada
    Answer emails, stay up to date with new rules and regulations, answer incoming calls and find appropriate insurance for clients, create a portfolio and find the customer the best home or auto quote & bind them to the new contracts.
  • George Darte Funeral Chapel
    Front Desk Receptionist
    George Darte Funeral Chapel Jan 2020 - Apr 2020
    St. Catharines, Ontario, Canada
    Answer the phones, reply to emails, take donations, greet the grieving families, help with funeral set-ups & take downs, help make the memories books and cut out the prayer cards for the funeral directors.
  • Via Rail Canada
    On-Board Senior Service Attendant (Ssa Crew Member On-Board) / Mentor
    Via Rail Canada Sep 2018 - Jan 2020
    Toronto, Ontario, Canada
    Ensure safety of all passengers, serve food and beverage on board while adhering to Smart Serve Policy, open and close doors on route, board and detrain passengers, execute proper railroad radio protocol at all times, know Emergency procedure's by heart, follow the M at all times, follow red rule and grey rule protocol at all times, MOSY. On train service attendants always on the go. They are attentive to passengers and their needs: assisting them with their baggage; selling and serving them refreshments, meals and beverages. They make sure that everything runs smoothly and safely on board. -VIA Rail website
  • Conversations Cafe & Bistro
    Server / Barista
    Conversations Cafe & Bistro Jan 2017 - May 2017
    Beamsville, Ontario, Canada
    Server, barista, cashier, stock check, open & close business.
  • Arterra Wines Canada
    Laborer
    Arterra Wines Canada Oct 2016 - May 2017
    Niagara Falls, Ontario, Canada
    Operate machinery, work the bottling lines, team work, PPE at all times, box up all the bottles, rotate between the different bottling lines, ensure water in label basin is cold or just above room temperature to ensure champagne doesn't explode.
  • Ardene
    Retail Sales Associate
    Ardene Nov 2016 - Jan 2017
    Welland, Ontario, Canada
    Cash out customers, ensure no one is shoplifting, fold and place clothing and articles in colorful order according to the rainbow rule, stock shelves, and assist customers with any questions they may have.
  • Seasons Greetings Christmas Ornaments
    Christmas Decoration Both Attendant
    Seasons Greetings Christmas Ornaments Nov 2016 - Dec 2016
    Welland, Ontario, Canada
    Sell Christmas Ornaments and then write the names that the customer wants you to put on them.
  • Inniskillin Winery
    Keyholder
    Inniskillin Winery May 2016 - Oct 2016
    Niagara-On-The-Lake, Ontario, Canada
    Inniskillin Winnery (Main Work Site) & Jackson Triggs Winery - May 15th 2016-Oct1st 2016- Niagara-on-the-lake, Line 3 Rd. - Key holder for all 3 buildings - Cash handler (floats and balancing tills)- Cross trained with concierge duties (handling phone calls, transferring calls, taking down credit card information and informing customers about our services) - Tour guide and bar tender services (wine tasting bar)- Market-grill cashier
  • Express Café
    Food And Beverage Cashier
    Express Café Oct 2013 - Oct 2015
    Welland, Ontario, Canada
    Express Café - Oct 2013 – Oct 2015 - Welland, ON - Key holder for the building and in charge of opening and closing procedures- Food preparations, monitored inventory, cleaning routines, customer service and cash duties- Handled shipping and receiving dutiesLocated inside the hockey arena in Welland
  • Great Wolf Lodge
    Student Employee / Arcade Attendant
    Great Wolf Lodge Apr 2014 - May 2015
    Niagara Falls, Ontario, Canada
    Great Wolf Lodge - April 2014 – May 2015- Niagara Falls, ON- Handled customer service and cash duties in all areas- Advised customers with information and locations of destinations in Niagara Falls- Regular maintenance and stocking of machines in arcade, lobbies, gift shops and attractions
  • Rose City Pharmacy
    Student Retail Pharmacy Assistant
    Rose City Pharmacy Feb 2014 - Nov 2014
    Welland, Ontario, Canada
    Rose City Pharmacy - Feb 2014-Nov 2014- Welland, ON- Assisted with assembling medications and orders
  • Élections Canada | Elections Canada
    In Office Senior Revisions Clerk
    Élections Canada | Elections Canada Aug 2014 - Oct 2014
    Welland, Ontario, Canada
    In office revisions clerk, train other revisions clerks, answer phone calls, ensure to properly identify the right voter and send them to the correct voting poll location or invite them in to cast their ballot early with the early voting polls.
  • Best Buy Canada
    Customer Service Representative
    Best Buy Canada Jul 2014 - Aug 2014
    Lloydminster, Alberta, Canada
    Best Buy - July 2014- Aug 2014 - Lloydminster, AB - Customer services/ till (managed the till) - Take online orders, Book and reserve items, and Process returns As well as Transactions, Take phone calls
  • Ruby Tuesday
    Evening Hostess
    Ruby Tuesday Apr 2014 - May 2014
    Niagara Falls, Ontario, Canada
    Evening hostess at Ruby Tuesdays on Clifton Hill in Niagara Falls, In charge of greeting guests and seating them at the appropriate location depending on which server is up next and in what section of the restaurant the tourists prefer. Make sure to say goodbye to all guests and thank them on their way out. Cash-out duties and cleaning duties, and making sure the salad bar is always up to code with the food handling health and safety guidelines.
  • Le Clos Jordanne
    Laborer
    Le Clos Jordanne May 2011 - Nov 2013
    Jordan Station, Ontario, Canada
    Sorting and cleaning of grapes on assembly line, regular machinery maintenance and cleaning of work areas

Evangeline R. Education Details

Frequently Asked Questions about Evangeline R.

What company does Evangeline R. work for?

Evangeline R. works for Government Services Union (Psac) - Syndicat Des Services Gouvernementaux (Afpc)

What is Evangeline R.'s role at the current company?

Evangeline R.'s current role is Shop Stewart PSAC Union.

What schools did Evangeline R. attend?

Evangeline R. attended Niagara College, Niagara College.

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