Evangeline Serrano Email & Phone Number

New York, Ny

• Managed the day-to-day calendar for the company’s chairman and managing directors.• Created and maintained T&E spreedsheets using Excel funtionsand calculations to develop reports and lists. • Wrote repots and correspondence from handwritten notes. • Direted all administrative and project-support efforts.• Research and complied information for upcoming conferences.• Scheduled executive-level meetings and travel.• Prepared monthly invoicing and check requests. • Received and screened a high volume of internal and external calls, including email.

New York, Ny

Executive Administrative Assistant Drafted meeting agendas, supplied advance materials and executed follow-up meetings. Managed the reception area and conference rooms.  Opened new brokerage accounts online.  Received and processed new transfers.  Designed follow-up system for pending transfers, checks, wires and third party requests.  Frequently contacted various investment institutions to gather/relay information.

Greater New York City Area

Receptionist  Operated a multi-line switchboard and performed front-desk customer service.  Distributed incoming mail and helped with bi-weekly and monthly mailings.Service Center Representative  Researched and responded to inquiries from callers and members.  Maintained and updated confidential database records.

Public Administration

In-progress: BS in Public Administration

Certificate, Financial Planning Specialist Certificate

High School