• Sending invoices and following up for payment. • Preparing multiple bank deposits. • Posting payments, releasing orders for shipping. • Entering orders, converting to SOs and send to customer for prepayment.• Reviewing vendor invoices and processing for payment. • Working closely with Operations and Logistics. • Posting month end journal entries. • Review GL accounts for accuracy and discrepancies.• Processing payroll using ADP for 7 employees.• Entering Purchase Orders for shipment.• Entering invoices for Vendors and making sure to pay these invoices on time.• Month end bank reconciliation and intercompany.• Responds to customers for status of their orders.• Filing taxes, business licenses, renewals of insurances both for company and employees.

• Credit and Collections for Public Sector accounts. • Independently manage collections and cash applications for assigned portfolio providing support, direction and leadership. • Drive improvements in collections portfolio to achieve set overdue and cash targets. • Ensure prudent and necessary business decisions to manage risk and facilitate collections. • Address customer payment issues and leverage the Business Engagement team to assist.• Accountability for Control and Compliance for all processes for which assigned: Credit Holds, Rebate Deductions, Credit Term Extensions, Payment Plans, Write-offs, etc.• Responsible for mapping the process flow from Sales Negotiation until an invoice is paid, communicate the gap to each stakeholder for process improvements.

Order Management – Supply Chain – Microsoft/ NokiaAct as a single point of contact for European Operations Centre. Business Continuity Management POC of the project. Monitors team members’ performance with the focus on improving. Service Level Agreements and Performance Metrics. Attend client calls to discuss daily operations, weekly performances, risks and issues encountered and process improvement plans. Handles issues and escalations and ensure that it has been responded within a turnaround time, provides the root cause analysis and be able to communicate to the stakeholders the long term plan. Developing people by real time coaching and mentoring, communicates to the HR should there be people issue. Prepares the attrition gauge of the project, consolidates all reports from the leads and send it to the Delivery Manager and HR. Logs people demand and coordinate with the recruiter for the hiring process and timeline, do interviews when needed as well. Engaged in analytics and automation projects.Order to Cash – Collections – NCR CorporationSet KPI’s and team / individual collections targets Ensure supervision of collectors based on day to day activities which include but not limited to collecting due invoices from the customers, researching and resolving credit balances were done accordingly. Attending regular conference calls to client counterparts to discuss and resolve collection issues and hold periodic review of accounts to ensure that proper escalation is being observed. Handles issues and concerns being escalated and further escalate them as the need arises. Reviews Aging report weekly. Assist Cash Application team in applying multiple invoices. Research payments/credits that have been misapplied. Prepare and communicate customer account statements monthly to ensure ongoing awareness of outstanding receivables. Coaching and developing staff. Identify process improvements and opportunities in current processes.

Manage a group of field collectors and planning their daily route for collection activities. Calls customers regarding their Accounts Payable. Enters collections in the Accounting system. Prepares and maintains general ledger for each customer. Prepared collections report and graphs for the Collections Manager. Makes decisions regarding customers’ credit.