Focused on Hybrid Cloud Sales for North America top accounts.

Strong closer where I have won multi-million in enterprise solutions deals in 2 years with businesses across North America. I manage the end-to-end sales cycle, from prospecting, C-level relationship building, and proposals through contract negotiation on an array of technologies.SOLUTIONS►Cloud, machine learning (ML), SaaS, IaaS, artificial intelligence (AI), multi-cloud management, security, data science, containers, micro-services management, blockchain, AI, ITSM, IoT, cyber resiliency, and DevOps.CLIENTS►Banks, Financial Services, Automotive, US Gov. and State entities.SALES & ACCOUNT MANAGEMENT WINS►Ranked top in cloud solutions sales in 3 quarters; beat sales goals by up to 92%.►Closed a $9M+ deal, removing a long-time competitor, at one of largest healthcare insurance clients.►Collaborated on North America Center of Competency team to launch flagship product, IBM Cloud Private. Hosted events to demonstrate proof of technology (PoT) and proof of concept (PoC).PROCESS IMPROVEMENTS►Propelled customer satisfaction, retention, and growth through synergies with delivery organizations. ►Drove renewals by pioneering process to enable earlier introduction of new solutions before product renewal stage.

I more than doubled revenue for this global cloud/e-commerce solutions provider, steering a team of 20 B2B sales and project representatives across the Americas, Eastern Europe, and India. With many sales including large-scale transformation projects, I worked with clients to ensure seamless technology transitions.SOLUTIONS►Cloud, SaaS, IaaS, ML, AI, and enterprise software, as well as projects related to DevOps, search, and big data.CLIENTS►J.C. Penny, Raymond James, and Riversand.SALES & ACCOUNT MANAGEMENT WINS►Set a new record in highest sales revenue for the region; sold $1.2M contract to a start-up company; secured 9 new statements of work (SOWs) and 2 renewals.►Displaced an entrenched competitor to skyrocket revenue on an e-commerce account from $1.8M to $6M+.►Extended company reach, breaking into new markets while managing Sales, Pre-Sales, Marketing, Engineering, Accounting, and Back Office for San Francisco Bay region.►Saved $5M financial services sector (FSS) account, preventing loss to a lower-cost competitor.PROCESS IMPROVEMENTS►Identified and seized improvement opportunities and new sales tools to drive growth and accelerate innovation.

For this start-up, later acquired by Apple, I co-built and oversaw the U.S. headquarters’ operations and finance. In addition to managing accounts with customers, my areas of leadership ranged from marketing and the B2B sales strategy to customer product development and implementation.CLIENTS►Disney World, Formica, John Deer, and multiple manufacturers.SALES & ACCOUNT MANAGEMENT►Multiplied sales 210% and managed 17 global customers.STRATEGIC PLANNING►Co-led establishment and launch of U.S. headquarters, including goal-setting, team leadership, and collaborative development of program management processes.PROCESS IMPROVEMENTS►Rolled out new tools to speed software development, which reduced costs and enhanced efficiency.

As the leader of projects across global sites for the development of this Fortune 50’s next-generation telecommunication products, I managed budgets, resources, and contract manufacturer quality and coordinated with global engineering groups. I was also a member of the global organization’s change management steering committee.PROJECT MANAGEMENT & PROCESS IMPROVEMENT►Delivering on-time, within budget development projects, I continually enhanced processes by introducing Agile and Scrum methodologies, new software tools, processes, and mechanisms for team self-learning.►Recognized as a key contributor to success of a new mobile telecommunications product launch.

Driving enterprise application development projects and multiple programs, I steered a team of 20+ cross-functional members, championing Agile / Scrum methodologies. Key accountabilities included operations, manufacturer relations, suppliers, vendor contracts, system integration and testing (SI&T), and solution implementation.PROGRAM & ACCOUNT MANAGEMENT►Directed Customer For Life program with 7 large accounts and supported pre-sales and sales.►Administered Google Apps for Work program and rolled out for Austin, TX site of 500+ users during Motorola’s post-acquisition change to Google products.SUPPLIER MANAGEMENT►Recovered $2M+ in supplier costs by identifying audit discrepancies.

* Electrical and Mechanical Design and Development.* IT software deployment.* Procurement and Manufacturing.* Training and Documentation.* Six Sigma Green Belt Certification.

* Wrote and assigned Global 8D’s to correct quality issues and followed up with customers. * Prepared monthly reports of all returned units due to quality issues and present to customers and program managers to drive to resolution.* Conducted meetings with Supplier Quality Engineers to evaluate root cause analysis of supplier issues. * Provided on-site customer quality support.* Enhanced Motorola's Returns process to increase accuracy and efficiency of data gathering and analysis.* Implemented work instructions to improve process efficiencies and reflect correct procedures.* Managed a supplier audit that will result in a $2 million reimbursement to Motorola. * Authorized promotions, salary upgrades, and hiring. * Managed operators to meet production and quality goals, and cross functional training. * Collaborated with plant managers, technicians, and engineers to ensure consistency of quality product.* Provided options for future process improvements to manufacturing lines.

* Designed and updated parts using 3D modeling software Pro-E.* Provided design and aesthetic enhancements to existing models and drawings.* Prioritized design changes with engineers regarding hip and knee implants.* Presented issues to doctors during the design of tools used in operations for hip and knee implantation.

* Co-developed standardizing rack and rails for servers and storage devices.* Communicated with suppliers and engineers to identify potential cost savings of over $700,000 without impacting fit, form, or function of rack engineering products.* Designed server chassis and racks using Pro/Engineer, Pro/PDM, and Pro/Intralink for designs and coordinating BoM’s.* Communicated drawings and BoM’s using Agile with vendors and manufacturers.* Involved in PPAP’s, patent reviews, vendor quote documentation and manufacturing processes.

* Troubleshot design and manufacturing issues between the control and validation build of product structure, fit and material issues.* Designed with 3D modeling software, Pro/Engineer and AUTOCAD Inventor for design changes for high volume manufacturability.* Outsourced assemblies by providing solid modeling and drafting support.

* Co-developed of a solar refrigerator and EVA tools.* Developed software code for the development of ECLSS (sustained eco-system in space) projects and solar refrigerator.* Performed thermal analysis using multiple SW programs. * Conducted fluid analysis on the Crew Return Vehicle (CRV) to verify the possibility of condensation on the inner cabin walls, to prevent damage electrical components.

* Gathered data from NOAA satellites for the Remote Sensing Group for processing.* Contributed to the development of image-based data products for research and support of Texas state agencies in resource management and disaster response.* Worked on projects that included vegetation indices for drought monitoring, which was presented to the Texas Legislature and used for mapping of the Texas coast.