Evan Hughes Email & Phone Number

Los Angeles, CA, US

• Property Management - Conducting home renovations, negotiating with vendors to place new tenants, strengthening project management skills coordinating all the moving parts.
• Community Engagement - Working to clean up LA both on my own and with various charities, leading small teams to make a big difference in under served communities.
• Presentation Skills - speaking at The Moth LA story slams and at Toast Masters learning to push my presentation skills to the next level to move people to action.

Santa Barbara, CA, US

• Assisting in the coordination of the Financial Management Modernization (FMM) project. Migrating UCSB’s financial services to the Oracle Financial Cloud, including reporting progress to leadership, working with work.
• Worked closely with Reporting lead to get work stream back on-track by reviewing all lean specs in Azure and tightening up user story entries and executing CR’s to correctly reflect progress.
• Collaborated with the Boundary apps lead to clarify delivery dates to better predict future progress.
• Charted the progress of work streams by collaborating with leads and creating charts in both Azure and advanced Excel to visualize weekly progress, including the OTC work stream.

Greenwood Village, Colorado, US

• Achievements:
• Tracking a big data migration and the building of a new infrastructure to house and retrieve the new data.
• Administrating big data move of over 50 TB to AWS Snowball, mostly completed in just 10 days..
• Researching and testing API’s to retrieve call data from a Genesys system housed within FedRamp.

Los Angeles, California, US

• Managed the POV and managing the accompanying compliance project with BigID to get Crexi to achieve CPRA compliance for all their PII data before mid 2023.
• Created a detailed project plan outlining near term milestones includingthe designing of DSAR profiles for data scanning as well as the gradual automation of both deletion and retention of PII data.
• Fast tracked contract negotiations to onboard the PII vendor before the EOY deadline.

Woonsocket, RI, US

• Achievements:
• Managing multiple cross-functional teams to collect and calculate cloud based data to create store reporting/ranking web-based dashboards (using Microstrategy and Tableau) for CVS executives.
• Collaborating closely with the project software management team to create a more clear project structure, universal nomenclature and clear mapping dependencies between work packages.
• Managing project SDLC timelines, including working with the TPM to resolve conflicts and deliverable overlaps due to the merging of releases on a major project. Creating graph based presentations for executives to.

Zurich, Zurich, CH

• Achievements:
• Assisted in redesigning purchasing processes in AutoTask during corporate merger.
• Collaborated with IT engineers and sales manager to create renewed trust with clients.
• Created new IT project templates in AutoTask to better facilitate MSP technically related projects.

• Achievements:
• Managed the technical production of 2 multi day virtual conferences held on Zoom, with over 50 separate meetings & events, trained a dozen technical co-hosts and dozens of host presenters to educate and entertain 100.
• Collaborated with 10 planning committee stake holders, while training and leading a 12 person Zoom team to recreate The CMG’s in person camp experience over Zoom.
• Resolved numerous technical challenges, including coordinating and stage managing a live talent show as well as educating both hosts & technical co-hosts on Zoom best practices so the hosts could better engage the.

• Achievements:
• Managed and Repaired property - Collected rent and maintained property performing over 75 repairs & upgrades to condo unit, including managing a 6 person team to fill in an illegally built basement, which threatened.
• Cared for 92-year-old mother and administered her estate upon her passing.
• Studied cloud technology: Amazon AWS, Google Cloud and Microsoft Azure implementations.

Thousand Oaks, CA, US

• Service owner, SME and technical project manager for the global client VPN, business partner VPN, and two factor authentication services, providing global remote access (GRA) to nearly 10,000 mobile users and over 100.
• Technical project managed a 10-person cross-functional team for two RSA upgrades, including directed an internal software dev team to upgrade secure SAP/ERP to RSA data pipelines. Collaborated with IS infrastructure.
• IT project managed a 4-person team during two upgrades of the Juniper SSL VPN, from proof-of-concept, to alpha and beta testing, to packaging and pushing new VPN clients to 10K+ mobile end users systems globally, prior.
• Used Agile methods to redesigned process flows for RSA token management during two outsourcings, reduced shipping costs and delays by tailoring process flows to match the outsourcer’s business model.

Thousand Oaks, CA, US

• IS project manager, VPN & WiFi client support specialist for the corporate VPN, WiFi and Amgen’s Global Remote Access service (GRA), including upgrading related systems, creating and updating KB’s, performing change.
• Led Cyber Incident Response Team to address RSA (two-factor authentication) being hacked in 2011, chose to harden the service from the threat rather than replace all related hard tokens. This saved Amgen over $80K in.
• IS project managed a 5 person team to migrate from the Cisco IPSec VPN to the Juniper SSL VPN. Collaborated closely with both network engineers and stakeholders (IT managers and end users) to shepherd the upgrade from.
• Project managed the implementation of new corporate WiFi protocol, bringing together the IT Deskside Architect team, network engineering team, and IT management, successfully resolving existing tensions to quickly.

• Mapped out and prepped for infrastructure upgrade from legacy hardware and software to an enterprise level solution that would provide greater overall functionality, including quadrupling network speed, locally hosting.
• Documented all aspects of the network, including mapping the present structure (both trusted and untrusted) and creating a new network road map to improve overall throughput and reliability.
• Negotiated contract with eTapestry to web-host an internal customized database, migrated the database to eTapestry and supervised the data mapping.
• Migrated email service to offsite web-host and reconfigured DNS in preparation for its migration offsite.

Northridge, CA, US

Returned full time to college to finish my Bachelor of Arts in Communication Studies with an emphasis in Intercultural Communications

Attained and maintained a U.S Gov’t security clearance to support Mars Rover flight operations and DOD project personnel. Chosen to support the Senior Director of JPL, Dr. Charles Elachi and his 12-person staff as well as supporting all Macintosh clients throughout the JPL laboratory.

US

• Managed a helpdesk that provided services for over 200 PC and Macintosh clients located in LA, NY and London. Provided leadership, organizational structure and training for the helpdesk staff. Worked closely with the.
• Built the HelpDesk from the ground up, including organizing resources, creating service level agreements as well as the hiring and training of personnel.
• Coordinated the preparation and moving of over 200 clients systems from the Encino office to the new offices in Mid-Wilshire.
• Collaborated with the CIO and CFO to quickly re-organize technical purchasing to properly track all purchases while both preserving our present vendor relationships and cultivating vital new partnerships.