Customer Care Team Manager
Current
Sep 2024 - Present
AeroLeads people directory · profile
Evan M. Email & Phone Number
Gaming Influencer & Customer Service Manager
at
Volvo Cars
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Gaming Influencer & Customer Service Manager
Location
New York City Metropolitan Area, United States, United States
Company size
Who is Evan M.? Overview
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Quick answer
Evan M. is listed as Gaming Influencer & Customer Service Manager at Volvo Cars, a company with 21135 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Evan M..
Evan M. previously worked as Customer Care Team Manager at Volvo Cars and Customer Care Team Lead at Volvo Cars. Evan M. holds Bachelor'S Degree, Information Technology, Graduate from New Jersey Institute Of Technology.
Company email context
Email format at Volvo Cars
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Volvo Cars
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Profile bio
About Evan M.
Experienced Customer Experience professional with a demonstrated history of working in the automotive industry. Experienced in media and communications in the E-Sports industry with a proven track record of influencer growth and maintaining partnership relations. Skilled in video production, customer services, CS coaching and training, technical troubleshooting, automotive technology and all relevant social media platforms.
Current workplace
Evan M.'s current company
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Volvo Cars
7 roles · 17 years
Evan M. work experience
A career timeline built from the work history available for this profile.
Customer Care Team Lead
Jan 2023 - Sep 2024
Content Creator Influencer
CurrentManages a YouTube account with 22,500+ Subscribers and over 10 Million impressions across all social media and websites.Coordinating Special Events and Special Live Events for a YouTube account of over 900,000 Subscribers and total network impressions surpassing 5 Billion.In-depth knowledge of Google Adwords and SEO.Collaborating with other influential.
2009 - Present
~17 yrs 5 mos
Customer Assistance Center
- Manage and respond to inbound customer inquiries including roadside assistance, warranty claims, buyback inquiries, as well as general customer assistance based on an extensive knowledge of technical specifications.
- Required to document all cases and related items using Siebel controlled CRM and Compass CRM through Citrix Receiver.
- Responsible for remote dispatch to Mercedes Benz technicians for the North American market.
- Ensure all assigned task and procedures are completed within a specified timeline both remote and at the regional locations.
2016 - 2022
~6 yrs
Viso Network Recruiter/Partner
Manages multiple Gaming Influencers seeking brand management and seeking sponsorship.Resolved influencer inquiries and concerns.Work closely to build relation between both influencer and sponsor or other related partners.Scouted potential talent for brand management.
2013 - 2016
~3 yrs
Desktop Support Specialist
- Supported desktop users, and all other user technologies.
- Resolved user problems involving networking and connectivity issues through Microsoft Active Directory.
- Handled all hardware & software upgrades, OS installations & new hire hardware setup for a multimillion dollar corporation with 1,000+ employees.
- Resolved user issues through ITSM Service Now software ticketing system to ensure department productivity.
May 2014 - Aug 2014
Yeousch Content Writer
Sep 2011 - Feb 2012
Team & coworkers
Colleagues at Volvo Cars
Other employees you can reach at volvocars.com. View company contacts for 21135 employees →
LA
Larry Andry
Colleague at Volvo CarsGabon, Gabon
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NH
Numan Hassoun
Colleague at Volvo CarsStockholm, Stockholm County, Sweden, Sweden
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GF
Gunilla Flising
Colleague at Volvo CarsVästra Frölunda, Västra Götaland County, Sweden, Sweden
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FK
Filip Klingborg
Colleague at Volvo CarsSkövde, Västra Götaland County, Sweden, Sweden
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MM
Michelle Mcginnis
Colleague at Volvo CarsUnited Kingdom, United Kingdom
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CS
Cecilia Ström
Colleague at Volvo CarsGothenburg, Västra Götaland County, Sweden, Sweden
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JB
Jan Bergström
Colleague at Volvo CarsGreater Gothenburg Metropolitan Area, Sweden
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SU
Shaik Umar Farook
Colleague at Volvo CarsCuddapah, Andhra Pradesh, India, India
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EN
Evelina Nordin
Colleague at Volvo CarsGreater Gothenburg Metropolitan Area, Sweden
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陶
陶国民
Colleague at Volvo CarsFoshan, Guangdong, China, China
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Larry Andry
Colleague at Volvo CarsGabon, Gabon
View →
NH
Numan Hassoun
Colleague at Volvo CarsStockholm, Stockholm County, Sweden, Sweden
View →
GF
Gunilla Flising
Colleague at Volvo CarsVästra Frölunda, Västra Götaland County, Sweden, Sweden
View →
FK
Filip Klingborg
Colleague at Volvo CarsSkövde, Västra Götaland County, Sweden, Sweden
View →
MM
Michelle Mcginnis
Colleague at Volvo CarsUnited Kingdom, United Kingdom
View →
CS
Cecilia Ström
Colleague at Volvo CarsGothenburg, Västra Götaland County, Sweden, Sweden
View →
JB
Jan Bergström
Colleague at Volvo CarsGreater Gothenburg Metropolitan Area, Sweden
View →
SU
Shaik Umar Farook
Colleague at Volvo CarsCuddapah, Andhra Pradesh, India, India
View →
EN
Evelina Nordin
Colleague at Volvo CarsGreater Gothenburg Metropolitan Area, Sweden
View →
陶
陶国民
Colleague at Volvo CarsFoshan, Guangdong, China, China
View →
2 education records
Evan M. education
Bachelor'S Degree, Information Technology, Graduate
Information Technology & Programming
FAQ
Frequently asked questions about Evan M.
Quick answers generated from the profile data available on this page.
What company does Evan M. work for?
Evan M. works for Volvo Cars.
What is Evan M.'s role at Volvo Cars?
Evan M. is listed as Gaming Influencer & Customer Service Manager at Volvo Cars.
Where is Evan M. based?
Evan M. is based in New York City Metropolitan Area, United States, United States while working with Volvo Cars.
What companies has Evan M. worked for?
Evan M. has worked for Volvo Cars, Youtube, Mercedes-Benz Usa, Broadbandtv Corp, and Viacom.
Who are Evan M.'s colleagues at Volvo Cars?
Evan M.'s colleagues at Volvo Cars include Larry Andry, Numan Hassoun, Gunilla Flising, Filip Klingborg, and Michelle Mcginnis.
How can I contact Evan M.?
You can use AeroLeads to view verified contact signals for Evan M. at Volvo Cars, including work email, phone, and LinkedIn data when available.
What schools did Evan M. attend?
Evan M. holds Bachelor'S Degree, Information Technology, Graduate from New Jersey Institute Of Technology.
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