Evan Patrick Email & Phone Number

As a Senior Technical Product Owner at MoveDocs, I lead the development and execution of key product initiatives within the Cloud-Based Healthcare SaaS Platform, working to enhance platform features, streamline processes, and drive business growth. By collaborating closely with cross-functional teams, including engineering, QA, design, and business stakeholders, I ensure successful project delivery while aligning product strategies with company objectives.Key Responsibilities & Achievements:• SaaS PLATFORM DEVELOPMENT: Lead the development and improvement of cloud-based Healthcare SaaS platforms using Agile methodologies, enhancing product quality and accelerating time-to-market.• AGILE PROCESS OPTIMIZATION: Optimized processes and implemented Agile practices, achieving a 140% increase in release cadence—from quarterly to monthly deployments.• STAKEHOLDER COLLABORATION: Collaborate with executives and cross-functional teams to prioritize product backlogs and ensure alignment with strategic objectives.• SCRUM TEAM LEADERSHIP: Manage 3 Scrum teams, fostering a culture of collaboration, continuous improvement, and high performance across the teams.EFFORT ESTIMATION & RESOURCE OPTIMIZATION: Work closely with engineering to define realistic project timelines through accurate effort estimations and optimized resource allocation, ensuring timely project delivery.•PRODUCT ROLLOUT MANAGEMENT: Lead end-to-end product rollouts, ensuring successful launches that achieve user adoption and revenue targets.In this role, I consistently deliver successful project outcomes by balancing operational improvements, strategic planning, and strong stakeholder engagement, achieving measurable results and driving organizational growth.

Barangaroo, Nsw, Au

As a Project Manager at InDebted, I drove strategic projects across mergers, market expansions, vendor management, and process improvements, emphasizing efficiency, alignment with business goals, and cross-functional collaboration.Key Responsibilities & Achievements:• PROJECT LEADERSHIP: Managed all project phases, from initiation to risk management, leading global teams across 5+ countries to ensure on-time, within-scope delivery.• MERGER & ACQUISITION INTEGRATION: Led post-acquisition integration, aligning systems and cultures, with an anticipated 25% increase in employee retention, consistent with industry benchmarks.• NEW MARKET PRODUCT ENTRY: Directed InDebted BNPL solution launch into new markets, projected to reduce client net bad debts by 55%, bolstering service quality and competitiveness.• VENDOR SELECTION: Led vendor comparison and proof-of-concept implementations, optimizing operations and supporting cost-reduction goals.• PROCESS OPTIMIZATION: Conducted business process analysis, achieving a 50% reduction in staffing costs through re-engineered workflows and increased operational efficiency.• DATA-DRIVEN PERFORMANCE MANAGEMENT: Established data metrics to monitor and enhance project performance, aligning with company objectives and improving stakeholder satisfaction through transparent reporting.• ANALYTICAL DECISION-MAKING: Applied quantitative and qualitative insights to refine project strategies, improving resource utilization and decision-making.In this role, I combined strategic oversight with data-driven processes to consistently deliver high-impact outcomes, supporting organizational growth and efficiency through measurable results.

In this role, I led high-impact projects that transformed operations, streamlined processes, and enhanced customer experience in a regulated environment, working cross-functionally to align efforts with business objectives.Key Achievements & Responsibilities:• PROJECT MANAGEMENT OFFICE (PMO) IMPLEMENTATION: Co-implemented Project Management Office (PMO) practices within the division, orchestrating cross-functional collaboration and engaging stakeholders across multiple domains. This initiative significantly improved project efficiency and delivery timelines.• NEW DIVISIONS & BUSINESS LINES: Directed the creation and launch of new business units, overseeing every detail—from marketing and staffing to technology integration, vendor management, and training—ensuring seamless rollouts and minimized operational risk.• LOAN ORIGINATION SOFTWARE IMPLEMENTATION: Spearheaded the selection and implementation of loan origination software, reducing processing times by 30%. Defined requirements, facilitated vendor demos, and developed UAT schedules, achieving a 100% on-time launch.• WEBSITE DEVELOPMENT & MAINTENANCE: Managed website projects from inception through to defect resolution, UAT, and penetration testing, collaborating with developers and stakeholders to ensure quality and adherence to project timelines.•OFFICE RELOCATION: Led a major office relocation, facilitating a smooth transition of personnel and systems to a new facility while minimizing disruption to ongoing operations.• BALANCING COMPLIANCE & USER EXPERIENCE: Successfully navigated regulatory requirements while enhancing user experience, taking a user-centered approach to platform decisions that maintained compliance without compromising usability.During my time at Arvest Bank, I balanced strategic project management with tactical execution, driving initiatives that supported operational improvements, regulatory adherence, and business growth.

Mclean, Va, Us

As a Quality Assurance Process Manager at Capital One, I led quality assurance and process improvements to drive compliance, efficiency, and operational excellence, especially in regulated environments. I thrived in navigating complex challenges, reducing case backlogs, and ensuring rigorous adherence to standards.Key Achievements & Responsibilities:• QUALITY ASSURANCE & PROCESS IMPROVEMENT: Managed quality assurance for casework, implementing quality control metrics and regular audits to enhance accuracy, compliance, and operational efficiency. Developed and optimized processes that ensured high standards across case management.• CASEWORK BACKLOG REDUCTION: Reduced casework backlog through the innovative training and management of a remote team. Provided continuous support via messaging and video calls, ensuring adherence to procedures and maintaining high-quality results.• REGULATORY EXAMINATION LEADERSHIP: Co-Directed a project team during a critical examination by the Office of the Comptroller of the Currency (OCC). Established new processes, coordinated multi-departmental training for timely OCC request fulfillment, and presented findings to senior leadership. This proactive approach bolstered compliance and mitigated future regulatory risks.• EXPERTISE IN REGULATED ENVIRONMENTS: Developed extensive experience in navigating complex regulatory requirements, implementing robust quality control frameworks to balance compliance with operational needs.My tenure at Capital One was marked by a commitment to quality, continuous process improvements, and a proactive approach to regulatory compliance, which collectively strengthened case management operations and supported organizational growth.