Evan N. Landers Email & Phone Number

201 N Weisgarber Road, Knoxville, Tn 37919

Conduct unbiased and impartial valuation of residential real estate by implementing market analysis, property specific data, and supporting documents such as photographs, measurements, sketches, and diagrams to ensure fair property values for time of sale.Exceed department turn time expectations by strategizing proactive best practices and methods to remain consistently aware of housing markets across 32 county territory.Reduce number of days from inquiry to completed appraisal to average of 1-2 days for up to 10-bed and 6-bath homes with 50 acres of land.Foster rapport with 60 customers per month to help boost client referrals by 20%.Value customer satisfaction by providing thorough explanations behind figures and final appraisal numbers.

7545 S Northshore Dr, Knoxville, Tn 37919

Orchestrated daily operations in a 200-seat restaurant, to ensure efficient operations and quality customer experiences. Oversaw recruitment, hiring and training of approximately 10 new hires annually; resolved customer complaints; designed and implemented daily, weekly, and monthly promotions; and ensured appropriate staffing for various events, holidays, and specials.Cultivated dynamic teams of diverse individuals across multiple roles to decrease customer wait times by average 80% and improve customer satisfaction ratings to achieve 5-star rating.Boosted revenue during down seasons by an average of 35% by programming thoughtful and innovative deals, promotions, and events.Launched best practices to streamline back of the house flow and increase FDA compliance, ensuring continual rating of 5 stars.Fostered relationships and rapport with customers to acquire new business, increase revenue, and demonstrate the value of the customer experience.