• Designed and led both in-person and virtual training sessions on project management methodologies for approximately 6-10 corporate employees per session, leading to enhanced project performance• Authored standard operating procedures (SOPs) for efficient timesheet submission and approval, optimizing the time entry process, reducing employee error, and demonstrating excellent problem-solving abilities• Continued to perform all Program Coordinator duties below, ensuring seamless operational continuity• (Employment gap: took time off to address health issues that have since been fully resolved)

• Delivered strategic support to federal clients, including but not limited to the IRS, DoD, and U.S. Army, exhibiting strong administration and management skills• Led project coordination efforts for the firm’s largest contract with the U.S. Marshals Service valued at $20 million, overseeing a team of 75+ contract employees and securing successful project delivery• Created and maintained comprehensive records for 140+ project staff, demonstrating data management skills while enhancing operational efficiency • Reviewed timesheets for accuracy, preventing payroll discrepancies and ensuring efficiency in processing• Reviewed Project Management Plans and work instructions, prepared monthly status reports, and ran labor utilization reports while monitoring project burn rates, contributing to effective project control• Researched and applied federal regulations, and performed regular expense report reviews and credit card reconciliations, in order to ensure federally-compliant employee travel expenses• Drafted and sent out periodic mass emails to internal stakeholders to ensure clear, regular, and transparent communication• Participated in quality audits as a member of the quality team to verify adherence to standards across projects and services, and provided guidance for resolution of nonconformities• Ensured quality control of document storage and sorting via configuration management (CM), assisted with process and product quality assurance (PPQA), monitored operational key performance indicators (KPIs), and supported project management, to meet compliance with ISO 9001:2015 standard/CMMI process model• Researched and analyzed bid competitors, providing strategic insight into the viability of responding to RFPs• Supported business development by creating capabilities matrices, tracking RFQ due dates, and participating in pink team reviews during proposal production; these efforts assisted the firm in winning new business and expanding the company’s clientele

• Developed and implemented process improvement and process mapping strategies, leading to enhanced operational efficiency and showcasing excellent problem-solving abilities• Utilized CRM (Salesforce) to manage client profiles and appointment calendars, demonstrating strong database administration skills • Managed monthly budgeting spreadsheets in Smartsheet, ensuring effective resource allocation and budget control • Supported business development by cultivating and maintaining relationships with clients and prospective clients

• Managed a comprehensive membership database using a cloud-based Engagement Management System (EMS), iMIS, improving data accuracy and efficiency and showcasing database management ability• Created membership statistic reports using Excel, providing valuable data-driven insights for strategic decision-making

• Advocated for renewable energy support via organizing and facilitating presentations, promoting awareness and dialogue within the local community• Exhibited strong leadership skills, managing activities and collaborating with chapter members to achieve shared goals

• Planned, co-produced, and hosted a weekly intern talk show, demonstrating strong leadership ability, team management skills, communication skills, and attention to detail • Interviewed political candidates, such as Robert Sarvis, independent candidate for Governor in Virginia's gubernatorial election• Monitored AP News feeds as well as live White House, congressional, and State Department briefings, cutting and editing sound bites for later on-air use• Supported the No Labels radio show with Governor Jon Huntsman and Ron Christie, assisting the producer and hosts• Live-tweeted for the POTUS channel during White House press conferences• Assisted in running the sound board for the Maggie Linton show, and observed the host's interviewing style with political and subject expert guests• Served as a line producer and pitched show topic ideas to the Politics Powered by Twitter show• Wrote the scripts for, voiced and edited 90-second blogcasts on current news and political events• Worked with a voiceover professional to voice and edit a commercial VO reel

• Performed data analysis and multitasking in a fast-paced environment with rapidly changing requirements• Supervised claims reviewers as a team lead on evening shifts and trained new employees, displaying solid leadership and team management skills • Conducted analysis of legal, financial, and tax documents to evaluate and assign values to claims, demonstrating strong analytical abilities • Exhibited problem-solving skills and acute attention to detail in conducting rigorous quality control checks of claims, ensuring accuracy and proper application of protocol • Conducted comprehensive background research on individual and business claimants, showcasing ample ability to gather and interpret information • Leveraged excellent communication skills to assist claimants seeking clarity on the claims process • Handled sensitive confidential information from businesses and individuals with discretion and integrity, upholding strict professional standards and ensuring compliance with regulatory requirements

• Assisted in producing a nightly news segment, including writing and editing scripts for the anchors; this allowed me to sharpen my written communication skills in a fast-paced, dynamic setting• Wrote web stories on the station's blog based on local current events• Shot video footage in the field for later use during broadcast• Edited sound and video to create VO-SOTs and packages• Shadowed industry professional reporters interviewing story subjects and local residents in the field• Performed mock anchor segment and several mock standups on camera

• Created, produced, and hosted a local, national and world news-based talk show on local volunteer radio

• Collected and organized data accurately and efficiently, demonstrating strong attention to detail and data management skills • Organized and managed time effectively to meet strict data collection and reporting deadlines, showing efficient time-management and prioritization abilities • Overcame a variety of challenging situations, such as language barriers and uncooperative residents, exhibiting adaptability and excellent problem-solving skills

• Supervised actors (alongside the stage manager), assisted with setting up and operating backstage equipment, and managed crew personnel

• Assisted in managing, organizing, designing, and promoting the front-of-house layout for weekly concerts

• Managed scheduling and secured locations for our shooting dates• Acted as a liaison between the actors and the producers• Gathered and organized contact information and measurements from the actors• Assisted the director with editing the final product