Evan Lavere Email & Phone Number

Seattle, Washington, United States

Redmond, Washington, United States

Mood Media is the world’s leading in-store media solutions company. We create greater emotional connections between brands and consumers through the right combination of sight, sound, scent, social mobile and technology solutions, reaching over 150 million consumers each day in 140+ countries.Founded Mood’s Advanced Solutions Group to pioneer leading consumer engagement solutions through media & technology for global brands - including Amazon, Ferrari, Dyson, Adidas, and more. 70+ FTEs spanning Solution Engineering, Design, Program Management, and Project Management, and Technical Project Engineering, with resources in US, UK, Netherlands, China, Hong Kong, Singapore, and Malaysia.- Launched new Interactive Product Wall, Managed Services, and Consumer Engagement Analytics programs in first year, resulting in 77% over-performance on annual projections for revenue, quality, and profitability, and second year 35% YOY annual growth, +$11mm over performance against committed revenue plan, >$12mm in gross profit.- Delivered >$700k in cost savings through strategic sourcing and efficiency, +200% on annual commitment.- Architected and introduced new contract policies to improve cash utilization and revenue/COGs recognition in large scale projects, reducing aging in transit inventory by >25%.- Built and launched Program Management function to improve internal coordination through entirety of Solution Lifecycle: Solution Development, formal Prototype processes, cross-functional pre & post mortem, and institution of weekly programmatic reporting, resulting in >95% attainment of milestones and KPIs.- Integrated and consolidated business processes through adoption of global CRM and project management tools to improve governance and benchmark performance and improve efficiency. - Implemented formal Product Development methodology which delivered 233% of planned feature releases in first year.

Redmond, Washington, United States

Octave Group offerings include TouchTunes, the pioneer in crowd-sourced music and entertainment, and PlayNetwork, the leader creating emotional connections between brands and their customers through media. Services reach +100mm consumers every day in 135 countries, 450+ brands, 185K locations. Responsible for Creative Development + Curation, Audio/Video Systems design and integration, Video and Audio Messaging Production teams serving Apple Music for Business, TouchTunes, PlayNetwork, El Media Group, and Music Direction, 80+ FTEs in Seattle, New York, Los Angeles, and London, ~$100mm in annual revenue.Created Apple Music for Business Go To Market (GTM) requirements to standardize and measure creative requirements and drive cross-team market entry alignment through Sales, Music, Licensing, and Engineering, 35 launch countries in two years. Restructured A/V Systems Services team to improve quality of implementation, process adherence, and efficiency, resulting in 25% contribution margin increase for Systems Services, and delivering 130% against budgeted revenue. Launched comprehensive Video Services growth strategy encompassing sales/marketing overhaul, competitive positioning, and best-in-class support which resulted in 284% increase in video services opportunity creation, 132% over performance against budget, and ~$1mm reduction in OPEX. Drove 14%+ increase in team Employee Satisfaction within year one, averaging 17%+ positive gains in Management, Company Culture, Job Satisfaction, Training & Development.Introduced Service Level structure for all professional services: Music, Messaging, Video, and Systems Services to improve upstream discovery/qualification and Sales Enablement, streamline cross-functional handovers, guarantee on-scope, on-budget service delivery and execution.Instituted team level KPIs to drive goal attainment and identify estate-wide trends in catalog licensing, song placement, margin achievement, and on-time delivery.

Redmond, Wa

Head of Octave Group International responsible for UK, Hong Kong, China, Chile, and Australia subsidiary P&Ls, reporting to CEO with direct interface to BOD. Led team of 75 FTEs and 5 Managing Directors executing Sales, Business Development, Creative Services, Operations, and Design/Installation functions.Achieved 44% annual growth in first year leading International organization, over $26MM in combined services revenue across the PlayNetwork and TouchTunes brands; contributed 61% of total new subscriber growth in 2018 calendar year.Recruited and mentored a high performing, dynamic, results-oriented team managed through weekly standups, OKRs, departmental KPIs, cross-functional collaboration, and entrepreneurialism - unlocking transformative growth and consistently overachieving goal.Developed and executed Business Plan, Market Entry, and Operating Model strategies across 30 countries, achieved 15% year over year growth in CY2018; architected and implemented key enhancements in SalesForce/CRM process to support launch.Restructured Octave Group’s wholly owned subsidiaries in the United Kingdom to reduce operating costs, improve cohesion and efficiencies across disciplines, establish parity in practice and process with the parent companies.Executive Sponsor for keystone PlayNetwork client relationships driving new growth and improving raising account retention above 95%. Led renewal strategy and account plans for Starbucks, Nike, L Brands, Levi’s, and more to predict and address client requirements and anticipate market changes.

Greater Seattle Area

PlayNetwork is a consumer engagement company that helps brands use entertainment media to connect with customers, in-store and beyond.Entertainment media (music, video, and other content formats) is a powerful brand component that adds what other things can’t: emotion. Using emotional content as part of a customer experience – from campaign, to store environments, to web, to mobile – heightens the feeling and connection consumers have with a brand.By combining creative insights, branded content, delivery platforms, and behavioral data, PlayNetwork creates entertainment media experiences for over 400 brands spanning 100,000 locations in over 120 countries, our work touching more than 100 million people every day.Recruited and developed PlayNetwork’s first dedicated International Account Management & Sales Operations teams, wholly focused on revenue development and project execution across PlayNetwork global client base, with resources in Redmond, Hong Kong, and London.Executed Enterprise Account Sales & Marketing strategy targeted toward multinational fashion/retailers which placed a high value on consistent customer experiences. Developed competitive positioning and lead brand outreach initiatives to accelerate new customer acquisition in target segments, securing branded media partnerships with Costa Coffee, KFC, Starwood Hotels, Under Armour, Nautica, Marc Jacobs, Express, Aeropostale, Cath Kidston, and more.Introduced brand scoring system to drive clear account allocation for Client Management & Sales Operations functions.Developed Salesforce CRM enhancements to automate data/reporting related to PlayNetwork's Performance Rights Management Services, enhancing cross-team transparency in Sales, Sales Operations, Legal, and Licensing functions.Awards/Certifications: Nofsinger Group, Emerging Leaders Program Alumni 2016

Redmond, Wa

Responsible for Customer Lifecycle Management of PlayNetwork's International brand base, ~20,000 media subscribers, and over 125 countries. Led conceptualization and execution of global media strategies, sales, and growth of PlayNetwork’s international business portfolio, representing 300 marquee brands.Key responsibilities include: sales leadership and competitive assessment, extensive intercontinental program and brand management spanning dozens of countries, nurture and execution of growth opportunities through inbound and outbound sales management, sales coach training on products to regional and local sales staff, agents, partners, and consultants. Extensive business travel throughout Asia Pacific, Europe, and Latin America to accelerate new sales, improve account retention, partner acquisition, and evangelize new products & technologies.Key Accomplishments:- Supported launch of and competitive market strategies for PlayNetwork’s first wholly owned entity in the Hong Kong and subsequent venture in Santiago Chile.- Spearheaded PlayNetwork international competitive value positioning and thought leadership exercises with PlayNetwork regional stakeholders in Europe, Asia, and Latin America, including key competitive distinction in worldwide execution, innovation, and global media licensing capabilities.- Navigated proposal to sale processes with iconic global and regional brands, including Aeropostale, CKE Restaurants, Pizza Hutt, Marriott Hotels, Nautica, Converse, Uniqlo, Ashley Furniture China, and Cath Kidston.- Forged and launched Global Product Roadmap offering consistent worldwide pricing on commercial audio product lines, with availability through 400+ vendors operating in 120+ countries.- Hosted Artist Showcase Event/Fundraiser, spotlighting employee talents and raising charity contributions for Hopelink. Key Global Clients Managed: Starbucks, Uniqlo, Estee Lauder, Gap, Hilton Hotels, Brinker, L Brands, Levi's, Tory Burch

Redmond, Wa

Managed Client Relations and Sales functions within the International division and acted as a key resource in the globalization of PlayNetwork's client base, including the acquisition and execution of Starbucks China, Uniqlo, Hilton Global multiyear media agreements.Negotiated and secured Asia Pacific and Latin America indirect channel partnerships to augment in-market sales performance, production, support, and dispatch capabilities, including new partnerships in Australia, Thailand, China, Hong Kong, Philippines, Mexico, Guatemala, and Colombia.Key Accomplishments:- Executed PlayNetwork's first international A/V installations. Acquired subcontractor relationships and global design resource network, allowing for simultaneous project launches in SE Asia, achieving ~$800K in systems design and installation over a 6 month period- Designed and launched China media content clearance system and methodology to abide local lyrical content approvals and import clearances for commercial background music distributed in Mainland China, allowing uninhibited growth to maximize penetration in China's growing retail markets- Key contributor to PlayNetwork Internal Promotions committee, intended to nurture company culture and employee happinessAwards:Key Contributor, 2012Employee of the Year, 2012

Redmond, Wa

Responsible for all aspects of international service and operations related to PlayNetwork international customer base, including worldwide technical service/support, delivery and clearance of media productions.Key Accomplishments:- Partnered with National Sales and Account Leadership to secure and execute upon worldwide deployment of MAC Cosmetics worldwide media program, 400+ locations across 60 countries in less than 90 days.- Designed PlayNetwork's franchisee on boarding program to service local sales opportunities in global markets, including self serve payment platform and electronic agreement execution - Vetted, negotiated, and secured indirect channel agreements with strategic partners operating in Singapore, China, Guatemala/El Salvador, Thailand, and Greater China.- Trained and launched PlayNetwork UK Operations team, first PlayNetwork LTD venture- Identified data error in ERP billing system which prevented activation of new store openings in PlayNetwork subscriber database. Managed identification, data conversion, and retroactive billing activation for all effected subscribers, netting roughly $1,400,000 in unrealized revenues over the annual period, earning Key Contributor in 2006- Executed Starbucks/Paul McCartney Worldwide Listening Party Project, in which 11,000 Starbucks stores worldwide hosted simultaneous playback of McCartney's Hear Music Debut, Memory Almost Full, in over 50 countries. Ensured key project replication and delivery milestones were met in order to meet project milestones, delivering the largest album listening party ever achieved Awards:-Key Contributor, 2006, ERP Billing System Data Project-Key Contributor, 2007, Paul McCartney Listening Party

Seattle, Wa

Participated in new production design and concept creation. Participated in creation and testing of Starbucks W Bar, deployed nationally in 2007. Contributed design concept which resulted in a 35% increase in beverage output per half hour, reducing client wait time and improving productivity.Responsible for Inventory Management and Supply Chain. Successfully crosstrained supervisor team to Coffee Master certification, the first in the West Coast District. Managed a team of 12+. Held weekly in training to ensure internal processes and customer facing standards.Championed internal sales initiatives to meet district financial goals.Other notables: Employee of the Quarter, 2005

Environmental Science

Video Production

Associate Of Arts - Aa, 3.91