Evan Miller Email and Phone Number
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Company management, Sales or customer-facing presales technical architecture or principal consultant/CTO, individual contributor or management, solving customer challenges with comprehensive solutions including high performance on-prem infrastructure, hybrid multi-cloud infrastructure and data management architecture, automation, as-a-service consumption models, and services, with a goal of $30M-$100M annual sales bookings from me and from each team member. See my recommendations section.A CEO responsible for revenue and profitability growth of the US subsidiary of a German software company.12 years as in an Executive Architect role leading a team of Executive Architects, with these typical skills and experiences for each team member:- Years of IT infrastructure management experience in a customer or consulting firm- CTO-level experience infrastructure technology, development, and architecture experience including scalable solution architecture for thousands of end users- MBA—level business and finance experience including cost center management, ROI, forecasting and budgeting- Facilitation skills leading large meetings with competing agendas and multiple personality types-- Strong pivot-as-needed discovery, listening, and communication skills-- Understanding of personality frameworks such as Myers-Briggs or Hermann Brainstyles or equivalent-- High self-awareness of personality type and how to immediately assess others and adjust communication to matchHighlights of my work experience• CEO of a startup software subsidiary, croit North America Inc, from a German parent, launching all facets of company operations while growing revenue• >$2.5B of sales for NetApp 2014-2022 both individually and with the presales teams I created and led• Creator of the Service Design Workshop Methodology used by Azure ANF, Google CVS, IBM Cloud File & Block, Lumen Network Storage, NetApp Keystone (copied by Pure and Dell), plus storage/compute services in over 2,000 service providers and enterprises since 2014• Business Outcome Design methodology for Digital Transformation in over 55 global strategic enterprises, service providers and USPS agencies• Patent author for Adaptive QoS in NetApp ONTAP 9.3+ which allows doubling asset utilization to 80% instead of 40% industry average while preventing SLA incidents• Planned and built Blackberry’s first US corporate IT data center as Dallas IT Operations Manager • IT Strategy Director for IT Operations at Texas Instruments that led the company through the Open Systems, Internet and wireless revolutions
Croit
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Ceo Croit North AmericaCroit May 2023 - PresentMünchen, Bayern, DeCEO of the North American subsidiary of croit GmbH responsible for growing software, consulting, and training revenue through partners and direct sales.
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President, Executive Architects, LlcExecutive Architects, Llc May 2023 - PresentExecutive Architects, LLC, is a consulting firm that specializes in providing the rare skill mix in the intersection of technology strategy, business strategy, and workshop facilitation to provide rapid leaps forward in technology design and business decision making. The founder, Evan Miller, is the creator of the Service Design Workshop methodology used in over 2,000 enterprises, government agencies, and service providers.
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Field CtoOneiq May 2023 - Oct 2023Kitchener, Ontario, CaResponsible for customer discovery, strategy and design, partner enablement, and Service Design Workshops -
Director, Customer Digital Transformation OfficeNetapp Sep 2021 - Apr 2023San Jose, California, UsWe help build clouds. The NetApp Digital Transformation Office offers experience with over 2,000 large/strategic enterprises, agencies, and cloud service providers who are seeking to transform their business and their technology services to achieve their desired business outcomes. A key tenet of this transformation is for IT to become a cloud service provider for the business. Storage, data management, and hybrid multicloud management are foundational areas of focus for reducing cost, time, and risk to increase margin, revenue, and reputation. -
Sr Manager And Executive Architect, Globals Digital Transformation TeamNetapp Oct 2018 - Sep 2021San Jose, California, UsOur goal is to help our customers leap forward in their digital transformation through deeper discovery, deeper partnership around their strategy, and designing solutions for business outcomes, guiding customers towards successful business results.We are a global team of Executive Architects who consultatively help our customer executives through their Public, Private and Hybrid Cloud and Digital Transformation initiatives, including Edge IoT, AI/ML/DL, and DevOps, using NetApp technology as a foundation. Using consultative methodologies, each Executive Architect will be responsible for creating the Trusted Advisor and strategic technology relationship between NetApp and our global customers. The expected result is high impact successful outcomes that will yield sizeable growth, wide solution footprint, and increase wallet share in each global account that receives the focused attention of this team.
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Sr Manager And Principal Executive Architect, Service Design ConsultingNetapp May 2015 - Sep 2018San Jose, California, UsLead the global executive-level presales consulting team that builds strategy and design for private, public, and hybrid cloud services for both for the IT organizations that seek to run as a service provider for their business or mission, and for-profit cloud service providers.This high performing team has performed hundreds of workshops all over the world for nearly every vertical and region in many of NetApp's largest and most strategic customers, helping them to transform IT service delivery into a cloud service provider model. The result for the customer is predictable service level delivery, lower cost and risk, and higher agility synonymous with "cloud".This unique methodology rapidly assesses the IT footprint, design service levels at all IT layers that are aligned to the requirements of the footprint, plan the performance of the infrastructure, identify cloud use cases for optimum cost and agility, manage storage QoS policy, and enable the roadmap to API-managed infrastructure with cloud automation. Also developed the patent-pending Adaptive QoS algorithm to manage storage QoS policies at scale across an enterprise to deliver storage service levels.The methodology compresses months of meetings and analysis into a one or two day workshop. It describes the future state such that follow-on planning and implementation can be performed to rapidly transition IT services into a cloud service provider model in as little as 30-90 days. NetApp built products using the principles of the NetApp Service Design methodology including the WFA SLO Pack, NetApp Service Level Manager, and Adaptive QoS in ONTAP 9. As the data authority, NetApp helps customers become data service providers for their business with executive level consulting to leverage the most cloud-enabled data management product and services portfolio in the world.
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Executive Enterprise ArchitectNetapp Jan 2011 - Apr 2015San Jose, California, UsConsultant to the Telecom/Service Provider market focused on enabling partnerships that build growing and profitable cloud/hosted services for service providers:- Co-developed NetApp's Enterprise Transformation Workshop and co-delivered for executive management of a large case law information services provider, contributing to $60M cost avoidance and performance improvement, now used globally by NetApp PS.- Primary developer of NetApp's Cloud Operations Review methodology, co-delivered to executives in service providers 2011-2012 including multi-billion dollar service providers, identifying 100s of millions of dollars in market opportunity and cost avoidance through alignment of service design, development and operations to business objectives, and the recommendations to achieve those objectives.- Leading developer of NetApp's current service design process, part of NetApp's service design entitlement for Service Provider Partners, used and delivered by the NetApp Telco/Service Provider organization with over a hundred partners.- In collaboration with NetApp's business development and solution architecture teams, consulted in the definition and design of ten services with six partners in 2012. Includes service definition through launch and operations. Services launched or still in development include primary storage, data protection, virtual desktop, backup, Hadoop, and Email services. Currently developing service check-up methodology to measure achievement of original business goals.- Developer of the Critical Four Process review for service providers, identifying cloud operations maturity gaps and improvement recommendations for storage operations management.- Co-Developer of the Cloud Workshop series for customers of service providers.
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Dallas It Operations ManagerResearch In Motion Mar 2009 - Jan 2011Waterloo, Ontario, CaResponsible for Dallas area corporate IT operations service delivery, data center management, systems administration, lab support, and project management for the world's fastest growing company and dominant smart-phone manufacturer at the time.• Led the project to plan and implement the US corporate IT data center on time and on budget, including managing over 130 people and $16M budget.• Supported rapid hiring and onboarding.• Completed the IT integrations of two corporate acquisitions• Completed 50,000 sq feet of campus IT infrastructure for RIM’s Irving Campus -
It Operations Strategy DirectorTexas Instruments Incorporated Aug 2006 - Feb 2009Dallas, Tx, UsPioneered cross-organizational strategy and process improvement office across global IT Operations organization. • Developed and facilitated process for nine teams to create three-year service strategies to guide project planning through 2010, involved over 40 people.• Led Unified Communications strategy team with recommendation to VP of Operations & CIO, championed WebEx IM/Connect for secure IM/UC, acquired budget for global deployment.• Influenced development of PMO strategy and portfolio management process.• Co-developed TI Open Source Strategy with Strategic Marketing.• Developed IT relationship with Medical Business Unit and consulted on initiatives• Developed IT governance and funding best practices benchmark for VP of Operations to move from flat allocation model to service pricing model. -
Enterprise Voice And Mobile Solutions ManagerTexas Instruments Incorporated May 2001 - Jul 2006Dallas, Tx, UsInternationally recognized expert (Ziff-Davis, Gartner, CTIA) in enterprise mobility management. Increased sales revenue and employee productivity by moving the business boundary from buildings to people through mobile/wireless technology. Built organization of 22 people with $8M budget.• Deployed global RIM BES and Goodlink globally, enabled 10% increase in sales productivity, $250M/yr revenue, plus $100M/yr ROI for over 3,000 users• Negotiated $6M in contracts with three MNOs, saved $2M/yr, ROI $40M/yr for to 7,000 employees• Deployed iPass + Cisco VPN global broadband access solution to 10,000 employees, $50M/yr ROI• Wrote RFP, negotiated contract, and led deployment of in-building cellular coverage for over 1 million sq ft with three Mobile Network Operators, $40M/yr ROI for 7,000 employees• Accelerated transition to VoIP/IP Telephony/Voicemail/Teleconferencing, saved $1.4M/yr• Managed development of self-serve web-based (.Net) ordering & provisioning, avoiding 18 headcount
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Electronic Messaging Services Architect And ManagerTexas Instruments Incorporated Oct 1995 - Apr 2001Dallas, Tx, UsIncreased “clock rate” by increasing the speed of communication. TI was using a home-grown mainframe message system limited to 250 X 79 text, no attachments, internal only. Expensive corporate LAN-based email system was failing. Started with no staff & no budget, ended managing six people & $2M providing service to over 30,000. • Wrote 100k lines of C & Perl, integrated 1M lines open source Sendmail, Cyrus, & Apache, creating Internet email solution integrated with TI’s mainframe gateway. Deployed on 20 servers in 9 countries. Saved $2M/yr over alternatives• Designed HA failover on Sun Solaris, Hitachi RAID array storage, & end-to-end monitoring providing 99.999% availability, 1GB storage/user, global delivery in seconds• Moved 30,000 users off mainframe message system with modern SMTP/POP3/IMAP4 email readers. Productivity $100M/yr• Migrated factories off mainframe mail to web-based mail, saving $250K/yr• Developed TI’s first web-based self-service that avoided $1M/yr
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PresidentThe Information Utility, Inc. Sep 1996 - Jul 1999Led this start-up Internet Services Provider offering dial-up Internet connectivity in North Texas. Held strategic planning, operating and P&L management responsibility. Authored the business plan, built the initial operating structure, spearheaded all marketing efforts and provided consulting and customized email and web site hosting. Accountable for identifying and closing sales agreements, preparing operating budgets, soliciting investors, recruiting staff and implementing technology. Grew the company from start-up to profitability within 1 year, simultaneously working full-time for Texas Instruments and being rated in the top 14% of 1,000 IT staff globally. Selected as consultant for Waymark Communications, Inc to design of next generation technical architecture. Negotiated terms and sold the company to Waymark Communications for annual revenue minus debts just before the collapse of dial-up ISP margins.
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Pre-Sales Systems EngineerConvex Computer Corporation Aug 1992 - Sep 1995Porto Salvo, Lisboa, PtPre-sales engineering, consulting and marketing in support of sales for vector supercomputers, parallel supercomputers and storage systems. 30 accounts in 9 states in oil, automotive, university, aerospace, defense and retail industries. Managed the competitive strategy against Cray Supercomputer and Thinking Machines. Managed top Midwest accounts including Amoco, Western Geophysical, HP, GM, University of Kentucky, Purdue and Goodyear, cumulatively generated more than $7 million in sales. Developed marketing strategy for positioning storage as a major competency in the face of declining demand for vector supercomputers. Acknowledged as the Systems Engineer most in demand in the Midwest region. Received Convex Hero Award in 1993 for achieving top performance within global sales. Selected as the most qualified systems engineer to teach an in-depth advanced parallel programming class to Kansas State University professors and graduate students.
Evan Miller Skills
Evan Miller Education Details
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Graceland UniversityDigital Design
Frequently Asked Questions about Evan Miller
What company does Evan Miller work for?
Evan Miller works for Croit
What is Evan Miller's role at the current company?
Evan Miller's current role is CEO of croit North America Inc, the Ceph Storage Company. Global SME in growing business through IT-as-a-Service Design. Mentor, coach, consultant and thought leader..
What is Evan Miller's email address?
Evan Miller's email address is ev****@****ons.com
What is Evan Miller's direct phone number?
Evan Miller's direct phone number is +197220*****
What schools did Evan Miller attend?
Evan Miller attended Graceland University.
What are some of Evan Miller's interests?
Evan Miller has interest in Family, Writing, Sports Cars, Horses, Stunt Kites, Politics, See Less, Motorcycles, Fishing, Music.
What skills is Evan Miller known for?
Evan Miller has skills like Cloud Computing, Data Center, Enterprise Software, Integration, Itil, Enterprise Architecture, Management, Program Management, Cross Functional Team Leadership, It Strategy, Telecommunications, Strategy.
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