Evan Morrow Email and Phone Number

Management and Administration of Macintosh assets through Jamf MDM.Administration of IT Infrastructure through Okta SSO and BetterCloud for Gsuite.Asset, user, and systems, audit, inventory, and security management.Administration of Atlassian Jira and Confluence services.Full remote administration and support of the organization.

Administration and maintenance for Windows and Linux cloud servers and infrastructure.Deployment and administration of infrastructure through iDRAC.Maintaining documentation through internal wiki for proper policies and procedures.

Maintain existing IT systems and corresponding documentation.Maintain accountability for processes, policies and procedures.Mac OSX provisioning, administration and troubleshooting.Ubuntu provisioning, administration and troubleshooting.Google Suite user, email, 2 factor authentication and ChromeOS administration. Automation with shell scripting.Administration of enterprise access control and bio-metrics.Administration and troubleshooting of Cisco Meraki switches, access points and cameras. Administration and troubleshooting of Dialpad and Fuze VoIP services.Setup and administration of pfSense firewalls, ACLs, and DNS.Administration of Sophos Endpoint Management.VPN and 802.1x user setup, administration and troubleshooting.Implementation of quarterly security awareness training.

Remote and on-site administration for clients through Connectwise manager. VMWare ESXI installation and administration.Windows server security and administration.Sonicwall firewall administration.Data security and recovery.Microsoft Exchange email administration through Office 365. Implementation of HIPAA and PCI security compliance. Server hardware management.

Windows server administration.Implementation of a centralized printing network to replace personal printing devices. Implementation of software deployment platform for automated mass software deployments. Implementation of Windows pre-boot execution environment server.Implementation of Wiki based IT help desk document repository.Setup of Virtual Machine test environments for Development.Administration of Active Directory and Group Policy.Administration of security services, cameras, access control, and fair use policies.Incident Management and procedure enforcement.Editor of emergency procedures and security policies concerning infrastructure under IT. Editor of policies concerning employee use of IT equipment, network, and remote services. Quality assurance and support of internal client resource management.Escalation support with supervision over first tier support.

Internal and remote help desk support through Spiceworks IT Help Desk, phone, or email. Entry of new users domain and security credentials.Troubleshooting internal and remote hardware, software, and networking.Remote user support for FTP and Terminal Services.Asterisk VoIP client side troubleshooting.Asset management with EOL policies and proper recycling of technologies.Coordination of efforts with development, vendors, consultants and systems administration.