Director
Bbq Chicken America Inc.
-Led country master franchise development and system implementation for bb.q Chicken’s international expansion, focusing on strategy, planning, infrastructure, and operational know-how.-Directed franchise strategy, overseeing the successful launch and development of bb.q Chicken in multiple countries, aligning business objectives with market-specific needs.-Spearheaded system development for new country launches, standardizing operations, supply chain management, and customer service across regions.-Provided consulting to global master franchisee, ensuring optimized franchise operations and profitability.2024 Jan - May (Consulted bb.q Germany)-Delivered a comprehensive business turnaround, shifting monthly profits from -$100,000 to +$50,000 through strategic financial improvements.-Enhanced organizational efficiency by restructuring internal processes and implementing leadership training programs.-Improved ordering and accounting systems, leading to streamlined operations and increased transparency.2024 June - Dec (bb.q Chicken Malaysia)7 month contract as COO-Led a comprehensive business improvement initiative addressing key financial, operational, and marketing challenges, reducing monthly losses by 20%.-Implemented cost-saving measures through supplier renegotiations and operational efficiency improvements, leading to RM 10,000 monthly savings in HQ and stores.-Standardized operations across all stores by introducing an ERP system and staff training programs, improving productivity by 25%.-Resolved accounting discrepancies by streamlining financial reporting and implementing an improved bookkeeping system, ensuring compliance and accurate financial tracking.-Managed the recruitment of key staff, enhancing overall team productivity and ensuring alignment with the new business model and strategy.