- Provided exceptional customer service to VSP members and providers, primarily assisting with billinginquiries and benefit information.- Maintained accurate and complete documentation of customer interactions within VSP’s database.- Accurate, timely, and efficient customer support resulting in consistent World Class Call Surveys, alongwith team-leading Calls Taken and First Call Resolution.- 4x Team 48 CSR of the month

- Prospected and generated leads through various methods including networking, referrals, and cold calling.- Calculated quotes and educated potential clients on insurance options.- Maintained accurate and complete documentation of client interactions in Allstate's database.

- Scheduled tee times - Front-of-house customer service - Managed customer requests and phone calls- Picked range balls and cleaned range facilities.

Was a part of a five-man crew on a 123-foot fishing vessel. In addition to residing on the boat, tasks included: sorting thousands of pounds of salmon, power-washing the storage tanks, being responsible for maintenance and repairs, as well as miscellaneous cleaning.

Tasks included: Processing 20-25 return orders in Microsoft Excel and SAP. Picking and labeling products to be prepped for shipping.