• Solved design and manufacturing problems for existing and potential customers. Consulted to clearly define functional, material, and dimensional requirements for spring and wire-form application for prototypes and production. Delivered final product to customers based on the refined requirements and updated production processes.• Redesigned website, added features for SEO, and added online quote request function. Managed communication and quoting of new leads. Converted leads through website into repeat customers.• Diagnosed and repaired electrical and mechanical problems with CNC manufacturing equipment for the largest production line. Prevented machine downtime allowing Gifford Spring to fulfill multiple orders on schedule.• Prevented delays in customer projects and maintained customer satisfaction by analyzing rejected parts that did not conform to manufacturing requirements. Consulted with customers and vendors to determine the issues and create the manufacturing solution. Improved quality for future production, maintained customer project timelines

• Produced construction documents of mechanical ventilation and piping systems for hotels, resorts, convention centers, offices, & multi-family residential projects using REVIT and AutoCAD.• Led effort to coordinate air handler, DX split system, fan, louver, pump, duct, pipe, and diffuser locations on site for 10+ multifamily, hospitality, and office projects. Created project schedules and coordinated internal teams to meet project deadlines consistently. • Calculated building heating and cooling loads using in-house software. Used results of calculations to select heating and cooling equipment that effectively conditioned buildings in a wide variety of environments including San Francisco, CA, Yellowstone, WY, and Orlando, Fl.• Performed construction administration tasks including site visits to monitor status of ongoing projects, answered contractor RFIs on weekly construction administration calls, and reviewed equipment submittals and shop drawings.