Account Manager
Current1.Client Relationship Management:Maintain and strengthen relationships with existing corporate clients, travel agencies, and other partners.Serve as the primary point of contact for client inquiries, issues, and negotiations.2.Sales Strategy and Planning:Develop and implement sales strategies to achieve revenue targets.Identify market trends, competitor activities, and customer needs to adjust sales tactics accordingly.3.Business Development:Identify and pursue new business opportunities and potential clients.Prepare and deliver sales presentations and proposals to prospective clients.3.Performance Analysis and Reporting:Analyze sales data and performance metrics to measure success and identify areas for improvement.4. Customer Service and Support:Ensure high levels of customer satisfaction by addressing client needs and resolving issues promptly.Collaborate with internal teams, such as customer service, marketing, and operations, to deliver seamless service.5.Market Research and Insights:Conduct market research to stay informed about industry trends and changes.Provide feedback and insights to the company to help shape product offerings and marketing strategies.6.Event Participation and Networking:Represent Brussels Airlines at industry events, trade shows, and conferences.Network with industry professionals to build relationships and promote the airline’s services.7.Training and Development:Stay updated with the latest industry knowledge, sales techniques, and company products/services.Participate in training programs to enhance sales skills and product knowledge.8. Administrative Duties:Maintain accurate records of sales activities, client interactions, and contract details.Use CRM systems to manage client information and track sales progress.9. Contract Management:Negotiate and manage contracts with clients to ensure mutually beneficial agreements.Monitor contract performance and ensure compliance with terms and conditions.