• Conduct domain ownership validation and identity verification to ensure the authenticity of certificate requests• Proficient knowledge of cryptography, SSL/TLS Protocol, Certificate Authorities and Cypher Suites in order to effectively manage and troubleshoot SSL/TLS-related issues• Provide assistance with verification of customer SSL certificates by researching customer organizations and verifying organization contact details• Work closely with other departments such as sales, technical support, and compliance to ensure efficient and accurate validation processes