Isaiah Evans Email & Phone Number

Boston, Ma, Us

Bellevue, Wa, Us

- Used consultative sales techniques to understand customer needs and recommend relevant products and services.- Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.- Provided accurate information about promotions, customer programs and products, helping drive high customer retention. Increased sales and customer satisfaction through personalized servicing.- Generated brand awareness and positive product impressions to increase sales.- Listened to customer needs and desires to identify and recommend optimal products.

Seattle, Wa, Us

- Recommended products based on solid understanding of individual customer needs and preferences.- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.- Promoted additional items with beverages, increasing store sales.- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.- Engendered customer loyalty by remembering personal preferences and allergy information.

- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.- Greeted new customers, discussed specials and took food and drink orders. Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.- Stayed up-to-date on menu changes to help customers make food choices.- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.