• Develop test cases and test plans based on project requirements and specifications.• Execute tests and document results.• Identify, report, and track defects in bug tracking systems.• Collaborate with developers to reproduce and debug issues.• Participate in the software development life cycle including requirements gathering, design, development, testing, and deployment.• Communicate with project stakeholders to provide updates on testing progress and issues.• Other duties assigned to you by your line manager.

• Ensuring seamless application compatibility with Windows OS • Analyze, review, and assess software requirements, specifications, and models for testability • Measure performance of components and provide data for software metrics. • Accountable for App testing configurations software modules (Unit and integration testing) • against final requirements as per Microsoft/partner requirements.• Perform UI testing. • Find bugs within the software, identify, isolate, and track bugs throughout testing until the • bugs are resolved by developers. • Track overall application productivity i.e., bugs arising and resolution quality.• Test Execution - Prepare and acquire test data, perform execution, evaluate test results, and • document deviations from expected results - Conduct Peer Reviews on Test Cases and • Defects.• Establishing checkpoints and executing the performance tests.• Preparing the test reports and detailed feedback on assigned work.• Perform Sanity, System Testing and Regression Testing ensuring software stability.

• Analyze bugs arising in internal systems. • Supported the detection of bugs through a well-documented testing report. • Prepared and documented software testing plans. • Participated in process output quality assurance reviews of functional product • specifications, design documents, tests basis, and project artifacts.• Developed the test cases for test basis in preparation for software testing.• Closely analyzed the bugs in the software and supported the detection of bugs through a well-documented report. • Used internal defect tracking and test case management system to document test cases, record defects, and record test case execution results

• Provided daily user support for Windows XP, seven and eight, and installation and troubleshooting of Microsoft office 2000, 2003, 2007 and TCP/IP network, Connectivity and preventive maintenance.• Ensure the security and integrity of information system, e.g. SAP.• Participated in confirming the new P.C.s and Laptops conform to specifications and setting up users on LAN, Including client email configuration.• Acquired hands-on training in various hardware platforms including IBM, H.P. &Dell PCs, Cable structure termination, Network and internet Connectivity and H.P. printing solutions.• Installation of Microsoft SQL server as well case 360 Electronic Data Management System (EDMS).• Installation & configuration of computer hardware operating systems and applications.• Maintaining and monitoring of computer network systems.Achievement• Improve user satisfaction across the organization by responding to queries via telephone and solving problems immediately hence reducing turnaround time.