Travis Evans Email & Phone Number

Burlington, On, Ca

Burlington, On, Ca

Oakville, Ontario, Ca

- Served as the primary administrator for SOTI MDM, managing RF scanners and tablets in production by creating and overseeing device profiles, policies, and packages.- Developed and managed Group Policy Objects (GPOs), Organizational Units (OUs), and user accounts within a complex Active Directory (AD) environment to enhance system organization and security.- Resolved 2100+ diverse IT tickets spanning software, hardware, networking, server, and security issues, demonstrating strong technical expertise and critical thinking skills- Defined and lead IT project tasks related to implementing systems and hardware.- Developed strong teamwork skills by collaborating with a diverse Infrastructure & Security team of over 40 members.- Created and delivered end-user presentations across various Samuel locations in North America which increased awareness and transparency for the business.- Conducted inter-team training sessions on newly introduced tools and processes which improved team efficiency & knowledge.- Managed co-op students by overseeing hiring processes, providing coaching, and delivering professional development feedback that enhanced their career readiness.- Administered software and hardware assets both physically and through Software Asset Management (SAM) in ServiceNOW to ensure accurate tracking and compliance.- Applied extensive knowledge in creating WiFi heat maps to identify network gaps at sites across North America, leading to improved connectivity solutions.

Oakville, Ontario, Ca

St. Catharines, Ontario, Ca

Maintain ice surface and gymnasiums.

Oakville, Ontario, Ca

Oakville, Ontario, Ca

Diploma, Computer Software

Software