Property Manager at Oak Hill Apartments - a wonderful 750-unit mixed-income community in Oakland.

--I oversee a shifting portfolio of properties for our rapidly growing company, averaging 20 multifamily properties (1,500 units) and four states. The portfolio is a mix of small to medium working-class market-rate properties. --I have provided the operational review, due diligence inspection, and post-closing stabilization for many apartment complex purchases in PA, OH, NY, and WV. --I aggressively and skillfully drive change to hit budget and occupancy targets for my portfolio and individual properties, as well as managing my team to achieve the multi-year business plans set with my input during underwriting. --I am excellent at all aspects of leading a team - hiring, training, management, and the disciplinary process. --As a fast-growing company, Birgo recently expanded to Buffalo and Cincinnati. I led the operational side of the expansions by quickly hiring and training new managers, learning local regulations, and creating new processes. This resulted in a successful expansion and built the foundation for further acquisitions. --Going above and beyond my role, I regularly write new manuals for our young company. Most recently, I have written our leasing manual and our emergency response manual.

--I independently performed on-site property management for a 240-unit mixed income portfolio, operating with full authority over spending, tenant relations, maintenance, and leasing. --As property manager, I leased apartments, independently completed the entire Housing Choice Voucher process, independently filed landlord tenant complaints and represented the company in magisterial court, set the scope of apartment renovations, set priorities and deadlines for the maintenance team, and navigated tenant issues. --I have always done anything necessary to achieve the goals of providing dignified housing, including cleaning apartments and completing maintenance work orders when my team was short-staffed.

-Succeeded as a project manager: tracked budgets and deadlines, directed and taught project teams, and built relationships with clients and government agencies. -Trusted by company to work directly with large corporate clients, to independently pursue new customers, and direct proposal development efforts.-Served as a flexible and consistent team player in various simultaneous roles across projects, including project manager, deputy project manager, biological lead, field coordinator, and lead author. -Adapted to working remotely with project teams across the country, which required a high degree of self-starting, excellent communication skills, and intentional relationship development with colleagues. -Team leader for many field survey projects, gathering highly technical biological data in all weather conditions and seasons. Experienced at de-escalating encounters with angry landowners during politically controversial field surveys.

-Prepared permit applications with high attention to detail and efficiency. Required synthesis of field data, narrative text, and desktop research into professional permit applications following precise requirements set by the state agency. -Completed detailed field surveys in all weather and seasons for regional energy projects.

-Supported the Planning and Conservation Boards as their staff liaison, writing resolutions, correspondence, and minutes. -Drafted all Planning Board resolutions, requiring high attention to detail and mastery of a legal writing style. -Gained a familiarity with government culture and government employee motivations, informing future interactions with similar agencies.

Developed and implemented community-building programs, mediated conflicts, served as a resource for residents, and assisted with staff selection committee.

Supported residential lead (Pb) study that resulted in a multi-year fully funded grant. Developed materials and procedures for community enrollment, collected on-site samples, recruited participants and performed lab analysis.