Lora Evans

Lora Evans Email and Phone Number

Client Services Manager @ Suttle-Straus
waunakee, wisconsin, united states
Lora Evans's Location
Greater Madison Area, United States
Lora Evans's Contact Details

Lora Evans personal email

n/a
About Lora Evans

Lora Evans is a Client Services Manager at Suttle-Straus. She possess expertise in account management, digital printing, customer service, offset printing, sales and 34 more skills.

Lora Evans's Current Company Details
Suttle-Straus

Suttle-Straus

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Client Services Manager
waunakee, wisconsin, united states
Website:
suttle-straus.com
Employees:
100
Lora Evans Work Experience Details
  • Suttle-Straus
    Client Services Manager
    Suttle-Straus Jun 2019 - Present
    Waunakee, Wisconsin
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  • Placon Corporation
    Account Manager
    Placon Corporation May 2017 - Jun 2019
    Madison, Wisconsin
    I forged key relationships to provide outstanding customer service and establish a positive image of Placon. I was responsible for account and project management from point of sale to delivery in new product development. I cultivated and enhanced excellent working relationships with customers and provided high quality service and support to customers and sales personnel. By working directly with customers and internal departments, I managed project timelines and details to meet expectations and communicated any divergences in a timely way. I collaborated with internal and external customers to create sensible and appropriate results.
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  • Webcrafters, Inc.
    Customer Account Manager
    Webcrafters, Inc. Sep 1994 - Apr 2017
    Madison, Wisconsin
    At Webcrafters, a company specializing in book production, I productively interfaced with both new and existing clients. Creative problem-solving and exceeding the needs of the most demanding customers is my specialty. In addition to consulting with clients' decision-making executives to guide them, educate them, and discover and refine needs, I also coordinate the projects on a cross-departmental basis through the entire cycle, from initial set-up to final delivery. This has given me the opportunity to analyze our own operations, make recommendations to boost efficiency and quality, and implement those changes with favorable and measurable results.
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  • Times Printers Pte Ltd
    Account & Resource Planning Executive
    Times Printers Pte Ltd Sep 1990 - May 1994
    Singapore And Malaysia
    After graduating with a degree in International Relations and a focus on economics, I worked for AIESEC, a non-profit in New York that arranged international professional work exchange. Through AIESEC, I found a position with Times Printers in Singapore and then asked to join their set up in Malaysia. I facilitated training their account executives in the nuances of communication to appropriately conduct sales and customer service with customers, primarily in the U.S., UK, and Australia. I significantly improved their production efficiency and quality by standardizing processes and instituting an increase in production check-points. I also wrote and implemented customer service and ISO 9002 manuals, trained personnel in their use, and monitored adherence to all standards.
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Lora Evans Skills

Account Management Digital Printing Customer Service Offset Printing Sales Print Management Project Management Communication Business Development Customer Retention Customer Satisfaction Problem Solving Management Production Coordination Training Lean Manufacturing Variable Data Printing Direct Mail Needs Analysis Problem Identification Creative Problem Solving Streamlining Process Customer Service Training Productivity Improvement Publishing Industry Client Retention Customer Relationship Management Manufacturing Inter Departmental Coordination Skills Development Team Development Client Consultation C Level Interaction Cost Reduction Efficiency Improvement Quality Improvement Educational Publishing Cross Functional Team Leadership Product Development

Lora Evans Education Details

Frequently Asked Questions about Lora Evans

What company does Lora Evans work for?

Lora Evans works for Suttle-Straus

What is Lora Evans's role at the current company?

Lora Evans's current role is Client Services Manager.

What is Lora Evans's email address?

Lora Evans's email address is l.****@****inc.com

What schools did Lora Evans attend?

Lora Evans attended University Of Wisconsin-Madison.

What skills is Lora Evans known for?

Lora Evans has skills like Account Management, Digital Printing, Customer Service, Offset Printing, Sales, Print Management, Project Management, Communication, Business Development, Customer Retention, Customer Satisfaction, Problem Solving.

Who are Lora Evans's colleagues?

Lora Evans's colleagues are Seana Augustine, Casey Bingham, Michael Neuberger, Brian Binotto, Aaron Gregerson, Lynn Laufenberg, Nicky Uy.

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