-Exceeded Sales Targets: Achieved 119% of scheduled goal and 108% of held goal in Q1 of 2024, resulting in $276,504 in sales attribution, showcasing consistent performance and ability to drive revenue.-Strategic Collaboration: Worked closely with sales partners to develop and implement effective questioning strategies and sales techniques, contributing to improved team performance and market penetration.-Customer Relationship Management: Established and nurtured professional client relationships, ensuring high customer satisfaction and repeat business.-Sales Process Optimization: Collaborated with sales coaches to refine talk tracks, enhance product knowledge, and optimize sales processes, resulting in increased efficiency and effectiveness.-Utilization of Technology: Leveraged tech stack effectively to schedule meetings and ensure follow-up, utilizing sales automation tools to expedite sales cycles and enhance productivity.-Market Adaptability: Successfully operated in small, mid, and large market spaces, demonstrating adaptability and versatility in addressing diverse customer needs and market dynamics.

-Financial Analysis: Analyzed the financial status, creditworthiness, and property evaluation of clients to determine loan feasibility, ensuring responsible lending practices.-Client Relationship Management: Built strong rapport with clients by providing highly responsive and attentive customer service, addressing their needs, issues, and questions effectively.-Client Experience: Ensured an exceptional client experience by overseeing the loan process from origination to closing, providing guidance and support to clients at every stage.

-End-to-End Client Management: Personally handled clients' files (loans) from initial contact to final funding, ensuring a smooth and efficient process with an average timeline of approximately 30 days.-Pipeline Management: Managed an active pipeline of up to 33 clients, maintaining proactive communication and providing exceptional customer service throughout the loan process.-Process Improvement: Shared and implemented a new process to better manage the inactive pipeline, enhancing efficiency and optimizing resource utilization.

-Financial Analysis: Analyzed the financial status, creditworthiness, and property evaluation of clients to determine the feasibility of mortgage loans, ensuring responsible lending practices.-Client Relationship Management: Built strong rapport with clients by providing highly responsive and attentive customer service, addressing their needs, issues, and questions effectively.-Client Experience: Ensured an exceptional client experience by overseeing the entire loan process from origination to closing, providing guidance and support to clients at every stage.

-Sales Performance: Successfully met and exceeded a monthly individual sales performance goal of $2.5MM by employing various sales techniques including cold calling, remarketing, outbound, and inbound sales strategies.-Financial Analysis: Analyzed the financial status, creditworthiness, and property evaluation of clients to determine loan feasibility, ensuring responsible lending practices.-Customer Relationship Management: Built strong rapport with clients by providing highly responsive and attentive customer service, addressing client needs, issues, and questions effectively.-Client Experience: Ensured an exceptional client experience by overseeing the loan process from origination to closing, providing guidance and support to clients at every step.-Licensing: Completed necessary licensing exams to be licensed in multiple states including AZ, AR, CA, CO, DE, FL, IL, KS, ME, MD, MI, MS, MO, NE, NH, NC, OH, PA, TX, VA, WY, demonstrating commitment to professional development and compliance.

-Shipping Forecasting: Forecasted customers' shipping schedules to accurately place orders, ensuring timely delivery with an average lead time of approximately 8 weeks.-Logistics Coordination: Scheduled shipments from overseas to meet customers' requirements in three different countries, optimizing logistics and minimizing lead times.-Market Analysis: Researched and compiled a comprehensive market analysis on light vehicle exhaust systems, focusing on OEMs, providing valuable insights to inform strategic decision-making.-Inventory Management: Managed inventory levels and maintained adequate safety stock for all parts, ensuring uninterrupted supply and minimizing stockouts.-Client Engagement: Assisted and led meetings with clients, customers, suppliers, and sales representatives, fostering strong relationships and facilitating effective communication.-Financial Administration: Issued invoices, collected remittance details, and followed up with late payments from customers, ensuring timely and accurate financial transactions.

-Tax Preparation: Assisted in preparing returns for expatriates and foreign nationals from various companies, ensuring accuracy and compliance with tax laws.-Tax Law Research: Conducted research on tax laws related to various situations for US citizens, green card holders, and foreign nationals, providing valuable insights to support client needs.-Form Handling: Managed returns involving forms 2555, 1116, and 8938, as well as input information from multiple forms such as various 1099s, demonstrating proficiency in form management and organization.-Knowledge Sharing: Shared rules and regulations learned on the job with other interns and new associates, contributing to team learning and efficiency improvement.-Process Optimization: Identified and implemented a new process to significantly reduce the preparation time of the extension form 4868, showcasing problem-solving skills and initiative in process improvement.

-Client Acquisition: Proactively pursued clients through various online platforms, demonstrating strong initiative and marketing savvy to expand client base.-Client Relations: Maintained excellent client relationships through personalized one-on-one meetings and demonstrated genuine concern for their academic challenges, fostering trust and loyalty.-Progress Tracking: Followed up with clients after quizzes, exams, and homework submissions to assess progress and provide tailored support, ensuring continuous improvement and success.-Time Management: Confirmed weekly meetings with 8 clients early in the week, effectively managing schedules and commitments to stay on track and meet client needs promptly.

-Leadership Advancement: Progressed through Levels I, II, and III to attain the position of one of two Level IV supervisors overseeing 450+ student employees, demonstrating leadership and commitment to excellence.-Payroll Auditing: Conducted audits of the payroll system to ensure accurate compensation for hours worked, safeguarding the financial integrity of the business.-Internal Controls Implementation: Implemented an internal controls system to ensure compliance with centralized procedures, enhancing operational efficiency and accountability.-Workforce Management: Utilized MS Excel to execute a workforce scheduling system, optimizing staffing levels to ensure maximum capacity during all open business hours.-Database Management: Inspected the MS Access workforce database to maintain data accuracy and accessibility for upper management, facilitating informed decision-making.-Process Mastery: Mastered and strengthened processes at 10 different stations, ensuring consistency and quality in operations.-Customer Support: Provided troubleshooting assistance to students, managers, and customers, resolving issues promptly to maintain smooth business operations.-Training and Development: Led training sessions for student cooks and supervisors, equipping them with the skills and knowledge needed for success in Brody’s student-run operation.-Schedule Redesign: Redesigned student work schedules to align with availability and operational needs, improving efficiency and employee satisfaction.

-Compliance Auditing: Conducted planning and testing of financial, IT, operational, and internal controls, ensuring adherence to regulatory standards and internal policies.-SOX Compliance: Audited information technology (IT) systems for compliance with the United States Government’s Sarbanes-Oxley (SOX) controls, contributing to risk mitigation and regulatory compliance.-Client Engagement: Led client meetings to gain insight into business processes, assess financial compliance, and effectively communicated findings to senior management in comprehensive reports.-Policy Enforcement: Enforced internal controls compliance of Comerica Bank’s policies and procedures across all departments, ensuring consistency and adherence to best practices.-Audit Methodologies: Utilized ACL, an audit exchange system, to pull sample sizes for unbiased audits, enhancing accuracy and efficiency in audit processes.-High-Value Auditing: Audited the cash vault department in Detroit, where over $1,000,000 in cash passed through daily, demonstrating ability to handle high-value transactions with precision and integrity.-Documentation and Reporting: Drafted narratives of control walkthroughs and new processes for the internal audit department, and conducted audit testing of specified areas, identifying reportable issues for management action.

-Program Development: Created and implemented international programs to enhance cultural awareness and appreciation among faculty, staff, and students, fostering a more inclusive community.-Student Support: Maintained an open-door policy, providing guidance and support to students, which strengthened student relationships and trust.-Conflict Resolution: Effectively mediated conflicts between residents, ensuring a harmonious living environment and contributing to student satisfaction.-Reporting: Prepared detailed weekly reports for the Area Coordinator, demonstrating strong organizational and communication skills.

-Customer Assistance: Provided exceptional service by helping customers locate products, ensuring a positive shopping experience and fostering customer loyalty.-Environment Maintenance: Ensured the store remained clean, organized, and safe, contributing to a welcoming shopping environment.-Team Collaboration: Worked collaboratively with a team of 4-5 service clerks in bagging groceries and retrieving carts, enhancing efficiency and customer satisfaction.-Operational Responsibilities: Managed store opening and closing procedures, demonstrating reliability and attention to detail.-Training and Development: Assisted management in training newly hired employees, effectively onboarding them and ensuring they understood their roles and responsibilities.