• Highly knowledgeable in migration, displacement issues and refugee admissions programs.• Highly knowledgeable about the Welcome Corps and the Private sponsorship program.• Experienced in training and development of dashboards for proper case quality review, design, monitoring and evaluation Refugee Admissions Programs.• Experienced in collaborating with implementing partners in migration and refugee admission programs with UNHCR and IOM in Kenya, Uganda, Rwanda, Burundi and Ethiopia.• Experienced in developing and updating local standard operating procedures and processing guides pertaining to migration, displacement and admission of refugees.• Experienced and skilled in people management, capacity for training, teamwork, interpersonal skills and working under pressure to meet tight deadlines.• Knowledgeable in proposal writing, qualitative and quantitative research, learning and knowledge management. • Knowledgeable in training on relevant quality management concepts, quality review tools and compliance related to the USRAP program.• Experienced in technical and computer skills in database systems, Office 365 and data visualization tools such as Tableau, Power BI, SPSS and STATA.• Experienced in gathering refugee applicant biographical information. • Skilled and experienced in completing and updating case files and all database records relating to refugee applicants.• Knowledgeable in providing technical support to programs in ensuring mainstreaming of gender, equality and social inclusion.• Knowledgeable in reviewing, evaluating, and assessing the eligibility of refugee applicants for final adjudication by immigration officers. • Experienced in the preparation and execution of field missions across Sub-Saharan Africa. • Knowledgeable of the refugee crises in the Middle East, North Africa and Sub-Saharan Africa as part of my academic training.

• Conducted Prescreening interviews, both in person and remotely per the minimum requirements set by Field Processing Management in difficult/ harsh locations involving refugee applicants from vulnerable populations including LGBTI and survivors of SGBV using the Age, gender, and Diversity approach.• Reviewed and identified cases that were good for scheduling from initiation to completion of field missions.• Guided refugees on how to avoid fraud in the resettlement process and how to mitigate fraud issues. • Knowledgeable in effectively determining cases fit for scheduling for seamless planning of field missions.• Managed administrative duties including but not limited to requisitioning supplies, pulling files from the library, contacting interpreters, clean-up at the end of the circuit ride, and other tasks as assigned by the Supervisors. • Identified and reviewed cases pending prescreening and adjudication interviews in preparation for scheduling in START, generated reports for refugee/partner notification, ensured that the reports were centrally filed for easy retrieval, and updated accordingly.• Prepared cases for USCIS and post-USCIS which included reviewing and updating physical files and START database.• Assisted in adjudications field missions which included completing the post-adjudication review, updating and preparing and distributing decision letters decision letters and cases intended for family re-unification and taking refugee applicant fingerprints. • Ran quality check reports to ensure complete and accurate files, as well as identify and correct processing errors before USCIS adjudication.• Collaborated with other Program departments as necessary to update cases both on START and on physical files.

I possess a strong foundation in designing and implementing comprehensive M&E frameworks tailored to unique needs of diverse projects and programs. Well-versed in utilization of quantitative and qualitative data collection methods; surveys, interviews, FDGs and data analysis techniques by generating accurate and actionable insights that enable informed decision-making, strategic planning, and program improvement.My expertise extends to the development and implementation of robust monitoring systems that effectively track progress, outcomes, and impact indicators. I am well versed in establishing key performance indicators (KPIs) aligned with project objectives and ensuring the availability of reliable and timely data for analysis.I am proficient in conducting comprehensive evaluations; formative evaluation, mid-term evaluations, and end-of-project assessments. Experienced in employing a wide range of evaluation methodologies; Theory of Change (ToC), impact evaluations, and participatory approaches in assessing the effectiveness, efficiency, and relevance of programs thus producing evidence-based findings that inform strategic decision-making, program design, and resource allocation.I possess excellent analytical abilities, enabling me to synthesize complex data sets and transform them into clear and concise reports that not only communicate findings and recommendations effectively but also contribute to organizational learning and knowledge sharing. I am driven by the belief that robust M&E practices play a pivotal role in maximizing program effectiveness, improving outcomes, and ultimately making a positive impact on the lives of beneficiaries.

Coordinating undergraduate and post-graduate lectures that encompasses nearly 600 students and various lecturers handling different course units.Organizing academic activities with both the lecturers and student at ensuring the overall success of the university. In a team of four, we are tasked to organizing orientation and defense sessions for students and lecturers. Work closely with the departmental heads to fostering good customer relations with both students and lecturers in given time-lines.

Tasked to ensure proper filing and updating of documents at the Nairobi Extra-Mural Centre in relations to undergraduate and postgraduate documents.Managed to create a data management filing system.Ensured proper flow of communication between the students, lecturers and the main office.Analyzed lecturer and student attendance registers.