As a Senior Operations Systems Analyst at DHL Supply Chain, I apply my Management Information Systems degree and web development skills to optimize the warehouse management system (WMS) and improve the efficiency of operations. I collect and analyze systems and operational data, communicate with the Operations Team, and oversee UAT testing for new system implementations.I have over 6 years of experience in solving organizational information problems and answering requests by analyzing requirements, designing solutions, and recommending system controls and protocols. I have worked in various industries, including distribution, financial, health care, and digital marketing. I have also developed expertise in Robotic Process Automation (RPA), Customer Relationship Management (CRM) systems, Asset Management, HTML, CSS, Java Script, SQL, Project Management, and Adobe Creative Suite. I am passionate about learning new technologies and applying them to enhance business performance and customer satisfaction.