Evan Wilkinson Email & Phone Number

Richmond, VA, US

Raleigh, NC, US

Raleigh, NC, US

Manage the PatternFly open source design system used across the Red Hat product portfolio as well as the team of front end developers dedicated to its ongoing growth and maintenance.

Raleigh, NC, US

https://www.redhat.com/en/about/product-design

Raleigh, North Carolina, US

• Manage front end testing development for Fortune 500 clients with multiple dedicated developers, focusing on revenue-generating fully responsive tests built on top of React and Angular single-page applications.
• Manage two direct reports with weekly one-on-ones, quarterly reviews, and daily mentoring.
• Join client onsite visits to present the value and capabilities of our dev team directly to current and potential customers.
• Participate in interviews and screening of potential new development hires.

Raleigh, North Carolina, US

• Worked in Agile cross-functional teams collaborating closely with Fortune 500 clients to build and deploy A/B and multivariate tests.
• Helped largest client recognize hundreds of millions of dollars in additional annualized revenue while mastering their Angular application and advising on a transition to React and Agile methodology.
• Manage two direct reports and provide training and feedback internally.
• Quickly learn new technologies and unfamiliar code on a per-client basis in order to be immediately efficient while following best practices.

New York, NY, US

Agency work supporting full-scale marketing efforts for Fortune 500 customers, focusing on pharmaceutical and biotechnical field. Mastered HubSpot CMS to build web- and mobile-optimized templates and utilized CSS frameworks and JavaScript libraries to customize and add interactivity. As the member of a small team, I juggle multiple development projects.

Montreal, Quebec, CA

As a Web Applications Developer and Consultant with CGI I have a part in building several different projects at any one time. I've quickly learned and utilized Oracle technologies including Application Express and PL/SQL, and have been able to apply these along with my existing skill set in building and deploying both internal- and external-facing full.

New York, NY, US

Immersive study of full stack web development to master front end dynamic design, back end data management, and combine the two to create a seamless end user experience. 70 hours of weekly programming culminating in several front end and full stack web apps. Skills include: Responsive Web Design with HTML/CSS/Javascript, Git, jQuery, Bootstrap, DOM.

Seattle, Washington, US

Responsible for a book of up to 350 accounts totaling nearly $1,000,000 in revenue, working to maximize engagement and customer retention by helping the customer realize the full value of their account. Worked directly with management from C-Level Executives down through administrative staff, helping companies competitively reward their employees and.

Seattle, Washington, US

• Provide training to new customers to immediately show them the full potential of the product and encourage maximum usage.
• Regular, proactive outreach to existing customers to keep them fully engaged with their subscription, ensure renewals and identify upgrade opportunities.
• Answer incoming calls and emails, acting as the voice of the company and collaborating with all departments to give quick and seamless service to current and potential customers.
• Assist Accounts Payable in collecting outstanding invoices.
• Assign and distribute work to the Account Management team.
• Utilize effective time management and multitasking to balance daily tasks and act as a direct contact for over one thousand accounts.

Washington, DC, US

• Acted as a brand ambassador to promote products and services to customers.
• Responded to customer phone calls and emails, meeting a daily quota of contacts.
• Problem resolution - identified and resolved problems as the main liaison between customers and merchants, working with both sides to determine the best course of action.
• Tracked trends and reported issues and potential areas of improvement to internal teams to improve user experience.
• Logged all customer communication in Salesforce.

Fairfax, VA, US

• Developed professional customer relationships to gain repeat business
• Created specialized problem-resolution position for timely and personal follow-up with dissatisfied customers
• Offered creative assistance for customers to enhance their own designs and trained them how to use online graphics tools
• Processed orders under strict time constraints with close attention to detail to ensure customer satisfaction
• Continually expanded professional and technical knowledge in order to improve customer experiences and job efficiency
• Coached new representatives through daily performance review and weekly meetings to evaluate progress and set goals to ensure success

Bachelor Of Music, Music Industry

Full Stack Web Development, Web Development

Full Stack Web Development Certification, Computer Software Engineering

High School Diploma

Education record

User Experience