Evan Richards Email and Phone Number
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Expert product leader in healthcare solutions and operations supporting revenue cycle and value-based care. Catalyzes change and advances sustainability by designing and executing high performance strategies specific to the unique needs of the customer. Delivers collaborative solutions through the infusion of cross-functional expertise and instilling customer-centric practices.Select Accomplishments- Direct the financial solution strategy for Cerner Millennium and Soarian Financials supporting the Ambulatory, Behavioral Health, and Post-Acute Venues. Led efforts to define long term solution strategy for Cerner payer/provider administrative solutions.- Managed cross functional teams and investment strategy to deliver contemporary Value Based Care and Enterprise Revenue Cycle Management solutions for large health systems, health plans and full risk groups resulting in improved customer business outcomes.- Served as vendor executive and trusted advisor for multiple health systems deploying enterprise financial and clinical solutions resulting in streamlined customer/vendor partnerships, business growth and customer satisfaction.- Transformed approach to strategic solution planning and execution, through collaboration with engineering leadership, resulting in improved time to market for software releases and increased customer adoption of technological advancements.- Established the Information Management function for a 300 physician, academic healthcare research/faculty practice plan resulting in improved return on investment for IT solutions and reduced cost to collect for $100M clinical AR portfolio.
Oracle
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Director And Revenue Cycle ExecutiveOracle Apr 2023 - PresentAustin, Texas, Us -
Director And Revenue Cycle ExecutiveOracle Apr 2023 - PresentAustin, Texas, Us -
Director Financial Alignment OrganizationOracle Jun 2021 - Apr 2023Austin, Texas, Us -
Scotians Global AdvisorNova Scotia Business Inc. (Nsbi) Sep 2020 - Apr 2023Halifax, Nova Scotia, CaAs a Scotians Global Advisor, I’m part of a community of influencers and industry expertsaround the world with a passion for Nova Scotia, Canada. Through business advice and marketentry guidance, I help Nova Scotia’s exporting businesses reach their full potential.Ask me about doing business in Nova Scotia or learn more at novascotiabusiness.com. -
Director Financial Alignment OrganizationCerner Corporation Jun 2021 - Jun 2022Kansas City, Missouri, UsDeliver revenue cycle strategy advising to large integrated delivery networks including academic medical centers, regional health systems and for-profit healthcare organizations. -
Director Care Continuum Financial StrategyCerner Corporation Apr 2019 - Jun 2021Kansas City, Missouri, UsProduct leadership role expanded to include post acute revenue cycle, Value Based Care and VA Community Care solutions. -
Director Ambulatory Rcm StrategyCerner Corporation Sep 2018 - Apr 2019Kansas City, Missouri, UsProduct leadership focused specifically on ambulatory revenue cycle solutions. -
Director Product Management, Enterprise Financial ManagementGe Healthcare Apr 2014 - Mar 2018Develop and deliver comprehensive software and service offerings for the large healthcare enterprise focusing on the emerging needs in the world of Managed/Value Based Care. High focus on customer outcomes.Key Results- Developed and led a comprehensive go to market effort for a Managed/Value Based Care solution enabling medium to large healthcare enterprises to engage in new business models such as bundled payments, population wellness incentives and full risk capitation. Resulted in market expansion and customer success through additional revenue sources from value base arrangements.- Delivered thought leadership in Value Based Care and Enterprise Revenue Cycle Management. Leveraging deep domain and IT expertise, presented at Becker's Healthcare CFO executive forum; engaged with customer/prospect CXO level on potential expansion into value-based care; facilitated multiple customer engagement forums. Resulted in high personal credibility with customer and GE executives alike.- Directed Enterprise Revenue Cycle portfolio business development with third party solutions for enhancement of customer success through improved revenue cycle performance. Resulted in customer retention/expansion through the addition of innovative revenue cycle management tools.- Owned P/L responsibility for segments of the portfolio covering organic and inorganic investments, buy/build/partner decisions and evaluating overall business viability of proposed and legacy solutions. Resulted in delivery of timely and market favored software releases through dynamic capital allocation.- Managed a diverse and global group of direct and matrixed professionals covering product ownership, product design and engineering. Transformed strategic planning for software releases resulting in more frequent and market favored features.Reported to the General Manager and Vice President of Enterprise Financial Management with a team of 30 and annual revenue of $350M.
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Director, Zone ServicesSiemens Healthineers Jun 2013 - Apr 2014Served as the executive liaison for several key customer accounts including oversight of all account management and implementation activity for all Siemens Health Services US solutions.Key Results:- Delivered executive advisory services for IT strategic planning in support of customer initiatives such as consolidation and expansion of new clinical services. Resulted in customer reduced costs to manage ambulatory revenue cycle while collecting more and reduced IT cost to manage multiple EHR platforms through standardization onto the Soarian platforms.- Directed cross functional teams including account managers, project managers and consultants on the delivery of Meaningful Use software and change management programs, IT consolidation projects and day to day optimization of live solutions. Resulted in multiple customers achieving Meaningful Use Certification for Stage 2 requirements and increased trust and partnership between customer and Siemens.- Led collaboration efforts between Siemens product teams and key customers in the development and testing of new and emerging solutions. Resulted in customers adopting the new ambulatory revenue cycle solution and contributing significantly to the design of the ambulatory EMR and Emergency Room clinical workflows.Reported to the Senior Vice President, National Zone Services with a team of 20 and an annual budget of $20M.
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Senior Product Manager Ambulatory Revenue Cycle ManagementSiemens Healthineers Sep 2010 - Apr 2013Designed and delivered workflows, reporting and services required to support ambulatory revenue cycle management in a native cloud developed enterprise revenue cycle management platform. Advocated for physician organization customers in design and deployment considerations in a traditionally hospital-focused vendor environment. Enabled solution deployment growth of 1500% in 3 years.Key Results:- Collaborated with physician sponsors, product managers and engineering leaders on the unique needs of physician revenue cycle management within a larger enterprise healthcare environment. Prescribed and designed the ambulatory roadmap components for the enterprise platform for use in customer and prospect marketing, capital allocation discussions and executive reporting. Resulted in the successful solution deployment to 3000 physicians in 3 years.- Delivered internal and external thought leadership on the challenges of physician revenue management in all venues of care. Positioned the concept of consolidated business office processing as viable but requiring enabling technology and cultural change to bridge ambulatory and hospital cultures. Resulted in multiple customers aligning internal operations prior to adoption of the common technology platform and multiple customers realizing improved financial performance 3 months post install.- Provided strategic customer consulting on existing revenue cycle processes, organization structures and collection challenges. Resulted in the significant organizational change and process improvement program for the pilot customer; Resulted in overall customer team morale improvement as a result of improved workflows and cash collections.Reported to the Senior Director Product Management on a team of 12 with an annual budget of (excluding capex) of $20M.
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Technical Implementation ConsultantIntersystems Jun 2009 - Sep 2010Key Results:- Led project management and technical implementation activities for the HealthShare deployment to HIXNY (Healthcare Information Exchange of New York). Resulted in a 20 HIE members go-live for full clinical data exchange in compliance with New York State HIE regulations- Delivered advisory services to member organizations on data selection strategies for inclusion in the HIXY exchange. Resulted in reduced re-work for certain data exchange type such as prescriptions and problems.Reported to the manager of HealthShare implementations with a team of 4 and annual budget of $1.5M.
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Director Information ManagementBoston Medical Center (Bmc) Feb 2007 - Mar 2009Key Results:- Managed a portfolio for faculty practice foundation projects including Lawson GL/AP deployment and the selection of GE Centricity Business as the core revenue cycle solution for all ambulatory clinics and physician services. Co-Directed the 'Patient First' patient experience transformation program. Resulted in improved financial performance for the foundation and improved patient experience.- Established the Information Management function directing a team of 30 administrative and IT professionals. Serviced the networking, end user computing and cardiology EMR needs of the clinicians. Developed and deployed the department wide web presence in compliance with Medical Center and University marketing guidelines. Served as interim Professional Billing Director through the outsourcing process. Resulted in increased revenue cycle performance and improved end user satisfaction.- Improved collaboration between local Information Management and Medical Center IT resulting in accelerated delivery if critical feature/function to the cardiology team.Reported to the Chair - Department of Medicine with a team of 500 clinicians, administrators and allied staff with an annual budget of $450M.
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Prior ExperienceVarious Jul 1992 - Feb 2007- IT and Administrative Management Roles * Manager, Managed Care Systems and IDX Programming - Sharp Healthcare * Corporate Manager, Finance PMO - Partners Healthcare * Acting IT Director - Brigham and Women's Physician Organization and Healthcare Partners CA * Sunrise Clinicals Project Manager - Hoag Hospital- Implementation and Consulting Roles/Projects * Senior Application Consultant - IDX Systems * IDX Managed Care, Billing/Scheduling Implementation - Rush Prudential Health Plans and University of Chicago *IDX Analyzer Implementations - Johns Hopkins Medicine and InPhyNet
Evan Richards Skills
Evan Richards Education Details
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Bentley UniversityComputer Information Systems -
Dalhousie UniversityManagement -
American International School - Lagos Nigeria
Frequently Asked Questions about Evan Richards
What company does Evan Richards work for?
Evan Richards works for Oracle
What is Evan Richards's role at the current company?
Evan Richards's current role is Expert product leader in healthcare solutions and operations supporting revenue cycle and value based care.
What is Evan Richards's email address?
Evan Richards's email address is ev****@****ail.com
What schools did Evan Richards attend?
Evan Richards attended Bentley University, Dalhousie University, American International School - Lagos Nigeria.
What are some of Evan Richards's interests?
Evan Richards has interest in Speaking Engagements, Inquiries To Join Siemens Healthcare.
What skills is Evan Richards known for?
Evan Richards has skills like Managed Care, Contract Negotiation, Emr, Project Management, Health Information Exchange, Healthcare Information Technology, Revenue Cycle Management, Ambulatory, Revenue Cycle, Medical Billing, Informatics, Ehr.
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