▪ Responsible for developing integrations between 3rd party electronic medical record systems and Salesforce, using AWS Lambda as anintermediary for processing data and validating digital signatures▪ Developed LWC with multi-SObject compatibility that references standardized healthcare data from the National Library of Medicine

•Acted as the primary developer resource at Lifespark for collaborative creation of a managed package that is being released on the AppExchange by an ISV, Codescience•Led process enhancements around deployment strategy and trained other engineering staff on said changes•Built out integration with external system that used a JWT-based authentication flow written in Python•Created LWC-based UI for Core business unit using Apex controllers that were able to reference page layout metadata files•Developed a dynamic LWC capable of using any Account lookup field on a given object - used SOSL to create search tool in component•Implemented a set of Apex triggers to extract images pasted in rich text fields and create File records to allow easier referencing via mobile device

•One of the primary Salesforce administrators for the Emburse organization, which is comprised of multiple companies with independent SFDC instances (5+)•Project lead for the 'Speed to Lead' initiative. This project involved reworking a manual lead enrichment and distribution process to be fully automated - brought response time to leads down from hours to minutes•Built out integrations with 3rd party APIs (ZoomInfo, D&B) utilizing Apex•Reverse engineered a lead conversion tool via an exposed Visualforce page and built out an Apex controller and supporting classes that replaced said tool and saved money during COVID budget cuts•Extensive work with Visual Studio code and in-browser developer console•Built out an integration between two Salesforce instances for passing data, using Lambda functions within AWS for postprocessing of data•Created Custom Related List Lightning Web Component that allows for altering displayed fields on the fly

•Ongoing ad-hoc consultant for non-profit instance•Successfully transitioned non-profit SFDC instance to Lightning•Implemented both object and field auditing•Built out a library of help-documents for future Salesforce administration

•Primary Salesforce administrator for 2 different SFDC instances under the VP of Technology with an organization of 100+ sales representatives•Lead webmaster and project manager for multiple company sites and company Shopify-hosted ecommerce hub•Utilized Data Loader daily•Created and customized custom objects, fields, and Lightning Apps•Engaged in data-cleansing and ETL procedures within Excel for the purposes of managing and migrating data•Configured and managed integrations with 3rd party software solutions from AppExchange•Worked closely alongside sales leaders and stakeholders to develop dynamic reporting and dashboard tools within Einstein Analytics to deliver actionable directives for sales management•Built out lead and case distribution routing•Manager for the IT support team

•In Q1 (2017), built out a process for prospecting into user acquisition focused companies, resulting in $122,000 closed revenue and $242,000 predicted revenue •Built out reporting tools used to manage lead records associated with routing queue profiles tied to Marketo •Assisted in user acceptance testing of SFDC updates and implementations of platforms such as Marketo, Leadspace, Yesware, Outreach, Prospect.io, etc. for sales ops. team

•Prospected, cold-called, and cold-emailed SMB, enterprise and higher education clients. •In Q2 (2017), created a plan to increase the conversion rate of our free sign-up channel. Led a team of 2 SDRs and increased the conversion rate by 80%•In Q4 (2016), achieved the highest revenue on the SDR team •In Q2 (2017), created largest enterprise opportunity with Steelcase •Hit 105% of quota for annual recurring revenue (Q3)