IT Infrastructure Team MemberResponsible for Windows and VMware Servers, Veeam Backups and Replication, AD administration, scripting, patching and monitoring.Nimble, 3PAR storage and SANLAN and WAN networks, firewalls and switches DR planning and testing

Provided consulting services for:Windows and VMware Server administrationEMC, Synology and Data Domain storage systemsAD administrationVeeam Backup and ReplicationScriptingAnti-Virus

Administered over 300 Windows Systems, 30 ESX hosts and over 500 VMs in La Crosse datacenter, while assisting global and North American VMware teams with on-call coverage and process standardization.• Upgraded VMware ESX 2.5 environment operating on IBM blades, to clustered HP ProLiant blade enclosures creating robust, scalable solution.• Replaced VMFS storage running on out-of-support EMC CLARiiON SAN with NetApp FAS2020, FAS3140 and EMC VNX 5700 running NFS over 10 Gigabit Ethernet using best-practice processes. • Implemented VMware vCloud Director 5.1 environment for software development testing, reducing user-time provisioning for multiple VMs through self-service portal. • Coordinated quarterly outages for changes, upgrades and patching activities using WSUS group policies and scripts. • Planned and managed datacenter move of servers, storage, network and printers to new facility over weekend with no loss of productivity.• Implemented lunch menu ordering and reporting system for all users of site, using IIS, VBscript, ASP and SQL as well as updating processes accommodating multiple vendor changes.• Administered global Microsoft AD domain for 150 local users by managing login scripts, user and computer accounts, OU structure and group policies. • Created multiple administrative scripts reporting AD group changes, local group membership synchronization, AV signature dates and OS build automation. • Supported digital signage, video conferencing, conference room TVs and projectors, door access hardware and software and HP printers, ensuring uninterrupted client usability. • Gained network experience using on Cisco IOS and HP Flex-10 blade center switch modules by configuring uplinks, VLANs and port channels for VMware and server networks.

Provided 24/7 support for 800 servers at 2 La Crosse datacenters and multiple global remote locations. Facilitated Windows Server OS build, Dell hardware troubleshooting, Dell IT Assistant, CA eTrust Anti-virus, Citrix group support, VMware ESX Server and VMware VirtualCenter.• Designed and led implementation of 2 VMware ESX 3 clusters hosting over 90 guest servers, resulting in reduced costs over existing physical server replacement process.• Created multiple administrative scripts for reporting user changes, password ages, local groups, AV signature dates and security patch levels.• Became Dell Warranty Parts Direct Certified which allowed the team to obtain Dell replacement parts without calling into 1st level technical support. • Simplified server deployment process, using combination of Word and Excel macros, WindowsPE boot discs, unattended answer files and VBscript, to complete post-OS install steps.

Founded independent computer consulting business, providing new computers, upgrades, troubleshooting, network setup and cabling services for local law offices, former colleagues, family, friends, and other referrals.• Assisted clients to purchase new computers, printers and internet services for daily use ensuring personal and small business requirements are met.• Setup, delivered and demonstrated use of computer functions, as well as transferring documents and settings, installing software and peripherals as required.• Resolved client hardware and software issues on site.

Worked as team member of several systems administrators and programmers providing server and client support for multiple locations in Wisconsin and Iowa. Provided 24/7 on-call server support on rotating schedule for multiple domestic and international locations. Coordinated Windows Server OS build and security patches, IBM server hardware, VMware ESX Server and VirtualCenter, Microsoft SMS, IBM Director, Avocent KVM switches and physical datacenter design, racking and upkeep. Experience with AD, DNS, DHCP, WINS, file / print services, Citrix, Exchange, IIS, NetIQ, AV, SAN and local storage, and basic administrative scripting. • Designed and implemented secondary, protected datacenter on campus as member of Disaster Recovery Datacenter planning team.• Collaborated with CDW, ordering and maintaining current price lists for servers, storage, KVM switches and other server accessories used by members of server team.• Created new PC Infrastructure Test Lab which duplicated all core Windows domain services including AD, DNS, DHCP, SMS, file/print and client PCs for use by server and client PC teams.

Administered academic computer lab of 50 Windows NT workstations, 2 NT servers, and 1 NetWare server. Duties included: computer setup, server maintenance, installation and maintenance of statistical and office software packages, HTML programming, and general computer problem solving. Worked independently and left permanent improvements by upgrading both NT servers, the NetWare server and over half of the student workstations.